At a Glance
- Tasks: Manage motor claims and help customers get back on the road quickly.
- Company: Join a supportive team at Verisk with a focus on employee development.
- Benefits: Enjoy 25 days holiday, hybrid working, and access to learning resources.
- Other info: Participate in charity events and enjoy a smart casual dress code.
- Why this job: No experience needed; gain valuable skills while making a difference.
- Qualifications: Attention to detail, strong communication, and a willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
hackajob is collaborating with Verisk to connect them with exceptional professionals for this role.
No prior experience is necessary, as training will be provided. You'll be based in our Norwich office with the opportunity for hybrid working, once you've reached competency. We pride ourselves on supporting employees with their development, offering varying progression opportunities.
Responsibilities
As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant's vehicle from the accident. Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs. You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/letter to review the accident circumstances and investigate who is liable for the incident.
Qualifications
- Strong attention to detail
- Proactive, organised and effective time management
- Diligent written and verbal communication skills
- Active listening and empathy managing calls
- Decisive decision making
- Enthusiastic, determined and target driven to achieve results individually and as part of a team
- Willingness to learn and ask questions to support in own development
- Computer Literate
Core Benefits
- 25 days holiday plus Bank Holidays and Wellbeing time
- Option to buy/sell holiday
- Monday-Friday working week
- Hybrid working (once reached competency)
- Smart casual dress code
- Pension Scheme
- Progression opportunities
- Annual Awards Night
- Charity fundraising events (in office)
- Annual performance related salary review
- Access to learning and development resources – including LinkedIn Learning, Coursera, Lean Six Sigma training and exams
- Free yearly eye test
- Group Life Assurance & Income Protection
- Private Medical Insurance (optional)
- Employee Assistance Program (EAP)
- Volunteers Week
- The opportunity to opt into the following flexible benefits (at a cost to you):
- Cycle to work scheme
- Critical illness insurance
- Dental insurance
- Health screening
- Travel insurance
- Home technology
- Share save scheme
- Give as you earn
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Handler
✨Dive into Insurance Networking Events
Get your foot in the door by attending local insurance networking events or job fairs. These gatherings are perfect for us to meet potential employers in a casual setting, and you might just find a great connection to help land that entry-level role!
✨Join Online Insurance Communities
Hop onto platforms like LinkedIn or specialised forums centred on insurance. Engage with discussions, ask questions, and showcase your eagerness to break into the industry. This visibility can make you stand out to hiring managers scouring these spaces for fresh talent.
✨Leverage University Resources
If you're fresh out of uni, make sure to utilise your university’s career services. They can connect us with companies looking for entry-level candidates, often before jobs are even advertised. Keep an eye on internship opportunities, as they can lead to full-time positions down the line!
✨Apply Directly Through Us!
Don't forget to check our website for any entry-level openings at Verisk! Applying directly can give you a better chance to showcase your enthusiasm and passion for the insurance field, plus, it shows you’re keen to take the initiative.
We think you need these skills to ace Motor Claims Handler
Some tips for your application 🫡
Show Your Customer Service Skills:In the insurance industry, customer service is key! Highlight any experience you have in dealing with clients or customers, whether it's through a part-time job or volunteer work. Remember, we love seeing your potential to communicate effectively and empathise with clients in your application!
Tailor Your CV to Insurance Basics:When crafting your CV, don't forget to include any relevant courses or certifications you've taken in insurance or finance. If you've studied topics related to risk assessment or policy management, mention those! It shows us you're serious about getting into the insurance game.
Craft a Compelling Cover Letter:For entry-level roles, your cover letter is your chance to shine! Share why you're passionate about insurance and how you’re eager to learn and grow in this field. We want to see that you're genuinely excited about building your career with Verisk!
Highlight Your Analytical Mindset:Insurance is all about assessing risks and understanding numbers. Make sure to mention any coursework or experience you have with data analysis or critical thinking. Even if it’s from school projects or personal interests, we want to see that you can think analytically!
How to prepare for a job interview at Verisk
✨Know Your Basics: The Insurance Fundamentals
Understand the core concepts of insurance, such as risk assessment, underwriting, and claims processes. This knowledge will help us demonstrate our familiarity with the industry and prepare us for any technical questions that might pop up during the interview.
✨Prepare for Behavioural Questions
Insurance companies love behavioural interviews! We should think about times we've shown teamwork, problem-solving, and customer service skills. Reflecting on specific experiences will help us come across as reliable candidates who can handle the challenges of the role.
✨Show Enthusiasm for Learning
As this is an entry-level position, it's crucial to express our eagerness to learn and grow within the company. Employers like Verisk want to see that we're enthusiastic about diving into the insurance world and building our knowledge base over time.
✨Research Industry Trends
Staying updated on the latest trends in the insurance sector, like digital transformation and regulatory changes, can set us apart. Mentioning these trends during the interview shows that we’re engaged and have a forward-thinking mindset, aligning well with the company’s goals.
