At a Glance
- Tasks: Act as a bridge between clients and development teams to maximise product value.
- Company: Join Ignite Systems, a tech company transforming the insurance industry.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and client satisfaction.
- Why this job: Shape the future of our platform while solving real business challenges.
- Qualifications: Experience in product analysis or customer success with strong communication skills.
The predicted salary is between 55000 - 65000 £ per year.
hackajob is collaborating with Verisk to connect them with exceptional professionals for this role.
At Ignite Systems, we build technology that helps insurers and brokers operate more effectively, streamline processes, and deliver exceptional customer experiences. As our customer base continues to grow, we're looking for a Product Analyst to join our Retainer team and act as the bridge between our clients, product capabilities, and development teams, helping customers maximise the value of the Ignite platform while shaping its future direction. This is a highly visible, client-facing role that combines elements of product consulting, business analysis, customer success, and product ownership. You'll work closely with customers to understand their priorities, translate requirements into actionable outcomes, and help shape the ongoing evolution of our platform. If you enjoy solving business problems, managing stakeholder expectations, and collaborating with technical teams to deliver valuable solutions, we'd love to hear from you.
Responsibilities
- Work directly with clients to understand business requirements, challenges, and opportunities.
- Act as the strategic owner for a portfolio of clients, balancing long-term product evolution with immediate delivery priorities.
- Act as the primary point of contact for delivery discussions, change requests, and product enhancements.
- Challenge client requirements and recommend alternative solutions where appropriate.
- Build strong, trusted relationships with both internal and external stakeholders.
- Help customers understand product capabilities and advise on best-practice use of the platform.
- Collaborate closely with Product, Engineering, and Customer Success teams to ensure successful outcomes.
- Facilitate discussions around scope, priorities, timelines, and solution approaches.
- Make informed prioritisation decisions by balancing customer needs, commercial value, product strategy, and technical complexity.
- Own and maintain client backlogs, balancing competing priorities and business needs.
- Manage, prioritise and refine development requests, balancing business value, customer priorities and technical constraints within Agile sprint cycles.
- Facilitate sprint planning and backlog refinement sessions with development teams.
- Work with Product, Engineering and other Product Analysts to identify opportunities that benefit multiple customers rather than bespoke solutions.
- Monitor client satisfaction, delivery performance, and roadmap progress, ensuring delivered functionality achieves measurable business value.
Qualifications
We're seeking a delivery-focused professional who combines strong business analysis skills with excellent client-facing communication and commercial awareness. You'll ideally bring:
- Experience in a Product Analyst, Business Analyst, Product Consultant, Customer Success, Solutions Consultant, or similar role.
- Strong stakeholder management and influencing skills, with the confidence to work directly with customers and senior stakeholders.
- Experience gathering requirements, defining solutions, and translating business needs into actionable deliverables.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to manage multiple priorities and competing deadlines.
- A collaborative approach and the ability to challenge ideas constructively and build consensus across technical and non-technical audiences.
- Experience working within Agile environments and sprint-based delivery models.
- The ability to operate effectively under pressure while maintaining a high standard of customer service.
Desirable Experience
While not essential, experience in any of the following areas would be advantageous:
- Working within a software company, SaaS environment, or technology-led business.
- Product ownership, product management, or backlog management responsibilities.
- Insurance, insurtech, broking, underwriting, or related financial services experience.
- Writing user stories, acceptance criteria, and functional requirements.
- Azure DevOps, Jira, Linear, or similar delivery and workflow management tools.
- User acceptance testing (UAT), product testing, or quality assurance activities.
- Data analysis, reporting, and process improvement initiatives.
LI-Hybrid
Product Analyst (Client Solutions) in Manchester employer: Verisk
Verisk is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As part of the Whitespace team in London, employees benefit from a culture that prioritises professional growth and development, alongside the opportunity to work with leading industry professionals on transformative projects. With a focus on employee well-being and a commitment to fostering long-term relationships, Verisk provides a rewarding career path for those looking to make a significant impact in the insurance technology space.
StudySmarter Expert Advice🤫
We think this is how you could land Product Analyst (Client Solutions) in Manchester
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Verisk!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Verisk would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Verisk through your school's career services!
We think you need these skills to ace Product Analyst (Client Solutions) in Manchester
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Analyst (Client Solutions), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Analyst (Client Solutions) position at Verisk. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Verisk
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
