At a Glance
- Tasks: Lead the support function to deliver top-notch service to global clients.
- Company: Join Verisk, a global leader in data and analytics for the insurance industry.
- Benefits: Enjoy competitive salary, career growth, and a chance to make an impact.
- Other info: Be part of a team that values innovation and continuous improvement.
- Why this job: Shape client experiences and drive improvements in a dynamic environment.
- Qualifications: Strong leadership skills and experience in client support or management.
The predicted salary is between 50000 - 60000 £ per year.
At Verisk, we help the world see new possibilities. As a global leader in data, analytics, and technology, we support the insurance industry with insights that drive better decisions, stronger performance, and long-term resilience.
Within Verisk, Specialty Business Solutions brings together deep insurance expertise and powerful software platforms. This business unit has built a strong reputation for delivering specialist solutions across insurance and reinsurance markets. Backed by Verisk’s scale and investment, we continue to expand our capabilities and strengthen our long-standing client relationships.
This role offers the opportunity to shape how clients experience our products at a critical stage of their journey.
The role involves leading the support function responsible for delivering a reliable, high-quality service to our global clients. You will play a central role in the post-implementation experience, ensuring that support services are responsive, well-managed, and continuously improving.
You will work closely with clients, internal teams, and leadership to strengthen service delivery, improve processes, and develop a team that consistently performs at a high level. This is a role with real ownership, where your decisions and leadership will directly influence client satisfaction and long-term success.
Business Support Manager employer: Verisk
Verisk is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to drive meaningful change in the insurance industry. With a strong commitment to professional development, employees have access to extensive growth opportunities and resources, all while working in a dynamic environment that values client relationships and service excellence. Located in a vibrant area, Verisk offers a unique chance to be part of a global leader, where your contributions directly impact client satisfaction and the future of the business.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Support Manager role.
✨Tip Number 2
Prepare for those interviews by researching Verisk and its products. Understand their client base and how your skills can enhance their service delivery. We want you to show them you’re not just another candidate, but the perfect fit for their team!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. We believe that being well-prepared will boost your confidence and help you shine during the real deal.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. We recommend applying through our website to keep everything streamlined and professional.
We think you need these skills to ace Business Support Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Support Manager. Highlight your experience in client support and any relevant skills that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention specific examples of how you've improved service delivery in the past.
Showcase Your Leadership Skills:Since this role involves leading a team, make sure to highlight your leadership experience. Share stories that demonstrate your ability to manage teams effectively and improve processes. We love seeing candidates who can inspire others!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Verisk
✨Know Your Stuff
Make sure you understand Verisk's role in the insurance industry and how they leverage data and analytics. Familiarise yourself with their products and services, especially those related to Specialty Business Solutions. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Business Support Manager, you'll need to demonstrate your ability to lead and improve support functions. Prepare examples from your past experiences where you've successfully managed teams or improved processes. Highlight your decision-making skills and how they positively impacted client satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's future direction, particularly in relation to client experience and service delivery. This not only shows your interest but also gives you insight into how you can contribute to their goals.
✨Emphasise Continuous Improvement
Discuss your approach to continuous improvement in service delivery. Share specific strategies you've implemented in previous roles that led to enhanced client experiences. This aligns perfectly with the expectations of the role and demonstrates your proactive mindset.
