At a Glance
- Tasks: Support client relationships and enhance user experience on a cutting-edge platform.
- Company: Join Whitespace, part of Verisk, transforming the insurance market.
- Benefits: Hybrid work model, career growth opportunities, and exposure to insurtech.
- Other info: Collaborate with experienced teams and contribute to innovative solutions.
- Why this job: Kickstart your career in a fast-growing industry with real impact.
- Qualifications: Experience with CRM tools, strong organisation skills, and a proactive mindset.
The predicted salary is between 30000 - 40000 £ per year.
hackajob is collaborating with Verisk to connect them with exceptional professionals for this role. Please ensure you read the below overview and requirements for this employment opportunity completely.
Whitespace, a Verisk business | London (Hybrid)
Join a team that is helping modernize how the global insurance market operates. Whitespace, part of Verisk, is transforming how brokers and carriers connect, collaborate, and place risk. Backed by Verisk's global scale in data, analytics, and technology, we are at the center of digital change across the insurance industry.
As an Account Support Specialist, you will play a key role in supporting client relationships and ensuring a high quality experience across the platform. This is an excellent opportunity to build your career in insurtech, gain exposure to commercial activity, and develop deep knowledge of the insurance ecosystem.
This is more than a support role. It is a chance to learn how a fast growing platform operates at client level while building the skills to progress into account management or commercial roles. You will work closely with experienced Account Managers and multiple internal teams, giving you a strong foundation in both the insurance market and technology driven client delivery. You will have the space to contribute ideas, improve how the team works, and develop your own path as the platform continues to grow.
Responsibilities
- Support onboarding projects for new clients, with opportunities to take ownership over time
- Track platform usage and adoption, identifying trends and insights for the team
- Prepare reports, presentations, and meeting materials to support client discussions
- Maintain accurate client data and documentation in CRM systems
- Coordinate with Product, Support, and Commercial teams to ensure smooth delivery
- Monitor account activity and highlight areas for internal review and improvement
- Assist with platform demonstrations and training sessions
- Support Account Managers in preparing for and, where appropriate, joining client conversations
- Help improve internal processes by identifying inefficiencies and suggesting solutions
Qualifications
- Experience using CRM tools and Microsoft Office
- Interest in the insurance market, ideally within specialty or wholesale environments
- Strong organization skills and attention to detail
- Clear communication skills, both written and verbal
- A proactive approach with the confidence to take initiative
- Curiosity and willingness to learn in a fast paced environment
- Interest in technology and digital transformation
StudySmarter Expert Advice🤫
We think this is how you could land Account Support Specialist in Bristol
✨Dive into Insurance Networking Events
Get your foot in the door by attending local insurance networking events or job fairs. These gatherings are perfect for us to meet potential employers in a casual setting, and you might just find a great connection to help land that entry-level role!
✨Join Online Insurance Communities
Hop onto platforms like LinkedIn or specialised forums centred on insurance. Engage with discussions, ask questions, and showcase your eagerness to break into the industry. This visibility can make you stand out to hiring managers scouring these spaces for fresh talent.
✨Leverage University Resources
If you're fresh out of uni, make sure to utilise your university’s career services. They can connect us with companies looking for entry-level candidates, often before jobs are even advertised. Keep an eye on internship opportunities, as they can lead to full-time positions down the line!
✨Apply Directly Through Us!
Don't forget to check our website for any entry-level openings at Verisk! Applying directly can give you a better chance to showcase your enthusiasm and passion for the insurance field, plus, it shows you’re keen to take the initiative.
We think you need these skills to ace Account Support Specialist in Bristol
Some tips for your application 🫡
Show Your Customer Service Skills:In the insurance industry, customer service is key! Highlight any experience you have in dealing with clients or customers, whether it's through a part-time job or volunteer work. Remember, we love seeing your potential to communicate effectively and empathise with clients in your application!
Tailor Your CV to Insurance Basics:When crafting your CV, don't forget to include any relevant courses or certifications you've taken in insurance or finance. If you've studied topics related to risk assessment or policy management, mention those! It shows us you're serious about getting into the insurance game.
Craft a Compelling Cover Letter:For entry-level roles, your cover letter is your chance to shine! Share why you're passionate about insurance and how you’re eager to learn and grow in this field. We want to see that you're genuinely excited about building your career with Verisk!
Highlight Your Analytical Mindset:Insurance is all about assessing risks and understanding numbers. Make sure to mention any coursework or experience you have with data analysis or critical thinking. Even if it’s from school projects or personal interests, we want to see that you can think analytically!
How to prepare for a job interview at Verisk
✨Know Your Basics: The Insurance Fundamentals
Understand the core concepts of insurance, such as risk assessment, underwriting, and claims processes. This knowledge will help us demonstrate our familiarity with the industry and prepare us for any technical questions that might pop up during the interview.
✨Prepare for Behavioural Questions
Insurance companies love behavioural interviews! We should think about times we've shown teamwork, problem-solving, and customer service skills. Reflecting on specific experiences will help us come across as reliable candidates who can handle the challenges of the role.
✨Show Enthusiasm for Learning
As this is an entry-level position, it's crucial to express our eagerness to learn and grow within the company. Employers like Verisk want to see that we're enthusiastic about diving into the insurance world and building our knowledge base over time.
✨Research Industry Trends
Staying updated on the latest trends in the insurance sector, like digital transformation and regulatory changes, can set us apart. Mentioning these trends during the interview shows that we’re engaged and have a forward-thinking mindset, aligning well with the company’s goals.
