At a Glance
- Tasks: Manage motor claims efficiently and help customers get back on the road quickly.
- Company: Dynamic insurance company focused on customer satisfaction and team collaboration.
- Benefits: 25 days holiday, hybrid working, and access to learning resources.
- Other info: Great progression opportunities and a fun work environment with charity events.
- Why this job: Join a supportive team and make a real difference in people's lives.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 40500 - 49500 £ per year.
As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant’s vehicle from the accident.
Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs.
You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/ letter to review the accident circumstances and investigate who is liable for the incident.
- Strong attention to detail
- Proactive, organised and effective time management
- Diligent written and verbal communication skills
- Active listening and empathy managing calls
- Decisive decision making
- Enthusiastic, determined and target driven to achieve results individually and as part of a team
- Willingness to learn and ask questions to support in own development
- Computer Literate
- Core Benefits
- 25 days holiday plus Bank Holidays and Wellbeing time
- Option to buy/sell holiday
- Monday-Friday working week
- Hybrid working (once reached competency)
- Smart casual dress code
- Pension Scheme
- Progression opportunities
- Annual Awards Night
- Charity fundraising events (in office)
- Annual performance related salary review
- Access to learning and development resources – including Linked In Learning, Coursera, Lean Six Sigma training and exams
- Free yearly eye test
- Group Life Assurance & Income Protection
- Private Medical Insurance (optional)
- Employee Assistance Program (EAP)
- Volunteers Week
- The opportunity to opt into the following flexible benefits (at a cost to you):
- Cycle to work scheme
- Critical illness insurance
- Dental insurance
- Health screening
- Travel insurance
- Home technology
- Share save scheme
- Give as you earn
- #J-18808-Ljbffr
Trainee Motor Claims Handler in Norwich employer: Verisk Careers | Verisk
Verisk Specialty Business Solutions is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, including mentorship roles and hands-on project involvement, all while contributing to transformative solutions for the insurance industry. With a focus on teamwork and professional development, this company stands out as a rewarding place for those seeking meaningful careers in business analysis.
