Senior Business Support Analyst

Senior Business Support Analyst

Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Own complex support cases and enhance customer experience on a multi-client platform.
  • Company: Sequel Business Solutions, part of Verisk, a leader in analytics and technology.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a dynamic team with a focus on innovation and collaboration.
  • Why this job: Make a real difference by improving service quality and supporting critical systems.
  • Qualifications: Experience in business support and strong problem-solving skills.

The predicted salary is between 40000 - 50000 Β£ per year.

Sequel Business Solutions, part of Verisk, combines deep insurance expertise with modern technology and data. As part of a global analytics and technology leader, you support platforms that are critical to how insurers and reinsurers operate. This is a hands-on, high-impact support role where your work directly improves customer experience, reduces operational friction, and keeps complex systems running smoothly.

The role involves taking ownership of complex support cases across a multi-client platform. You will work closely with customers and internal teams to diagnose issues, drive resolutions, and improve overall service quality.

Senior Business Support Analyst employer: Verisk Analytics

Sequel Business Solutions offers a dynamic work environment where innovation meets expertise, making it an excellent employer for those seeking to make a tangible impact in the insurance sector. With a strong focus on employee development and a collaborative culture, team members are encouraged to grow their skills while contributing to critical projects that enhance customer experiences. Located within a global analytics leader, employees benefit from access to cutting-edge technology and a supportive network that fosters professional growth and meaningful contributions.

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Contact Details:

Verisk Analytics Recruitment Team

We think you need these skills to ace Senior Business Support Analyst

Customer Service Skills
Problem Diagnosis
Issue Resolution
Service Quality Improvement
Multi-Client Platform Management
Analytical Thinking
Collaboration Skills