At a Glance
- Tasks: Lead engineering teams to develop innovative software solutions and enhance customer experience.
- Company: Join Verint, a leader in customer engagement and CX automation.
- Benefits: Competitive salary, diverse culture, and opportunities for personal and professional growth.
- Other info: Collaborative atmosphere with a focus on continuous improvement and career advancement.
- Why this job: Make a real impact in a fast-paced environment while driving innovation in technology.
- Qualifications: 10+ years in engineering leadership with expertise in AI and software development.
The predicted salary is between 151200 - 172800 € per year.
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Overview of Job Function:Verint’s Vice President, Engineering leads the Engineering team for a designated product suite(s). Reporting to our Global VP Engineering, this Vice President develops the product development roadmap and oversees the execution of the roadmap(s) for all components of their assigned product suite(s). The critical leadership role also leads their organization through fast-paced, global change in a manner that maximizes talent capability and engagement.
Principal Duties and Essential Responsibilities:- Manage overall software development process including architecture, design, implementation, testing, and packaging for both on-premise and SaaS offerings.
- Championing the Voice IVA / IVR with internal and external stakeholders, driving adoption and revenue.
- Ensure our customers have an exceptional customer experience and quickly achieve their ROI.
- Deliver high quality enterprise-grade solutions under aggressive timelines and within budget.
- Lead a geographically diverse product engineering team.
- Drive processes, infrastructure, and a culture that ensures effective execution.
- Provide a clear vision and roadmap for the engineering organization that not only enables Verint to meet market demands but also ensures the development of products that are flexible, scalable, and maintainable.
- Participate as a key member of the R&D leadership team. Work in collaboration with other leaders to develop plans to ensure business and development goals are met.
- Drive innovation and continuous improvement.
- Contribute to and participate in M&A strategy as well as execution. Drive acquisition integration, including integrating related products, platforms and technologies.
- Bachelor’s degree in Computer Science or related field
- 10 years of progressive management and leadership experience coupled with 15 years overall engineering experience in a large organization
- Experience with agile development methodologies in a “You Build It / You Run It” environment
- Experience with Conversational AI; techniques and patterns of IVA / IVR based products
- Experience with Kubernetes, OpenShift, Kafka, REDIS, DB technologies
- Experience with AI and LLM
- Experience with ASR and Voice technology
- Experience with telecom
- Strong leadership, project management, time management, and problem-solving skills
- Exceptional communication skills coupled with business acumen
- Experience and familiarity with the major software development technologies
- Experience scaling software solutions to support large-scale enterprise solution deployments
- Experience managing a distributed team of developers
- Experience with scoping large engineering projects and delivering projects on time and within scope; experience with trading off a variety of key projects competing for a limited set of engineering resources
- Ability to communicate with non-engineering members of the management team, translating business requirements into engineering projects with specific requirements & scope, resources and project timing
- Ability to influence executive leadership and across a matrixed organization
- Track record of hiring, developing and retaining strong teams
- Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
MIN: $210K
MAX: $240K
#J-18808-LjbffrVP, Engineering employer: Verint
At Verint, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to diversity and personal growth ensures that every team member has the opportunity to thrive in a dynamic environment, particularly in our engineering division where cutting-edge technology meets customer engagement. With a focus on meaningful work and impactful results, Verint offers a unique chance to lead a talented team while driving significant advancements in customer experience solutions.
StudySmarter Expert Advice🤫
We think this is how you could land VP, Engineering
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that VP role.
✨Tip Number 2
Prepare for those interviews by researching Verint and its products inside out. Understand their mission and how your experience aligns with their goals. We want to see you shine and show us how you can elevate customer experience!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed diverse teams and driven innovation in past roles. We’re looking for someone who can lead us through fast-paced changes and inspire others!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Verint.
We think you need these skills to ace VP, Engineering
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the VP, Engineering role. Highlight your leadership experience and any relevant projects you've managed, especially those involving agile methodologies or AI technologies.
Craft a Compelling Cover Letter:Your cover letter is your chance to show us your passion for customer engagement and innovation. Share specific examples of how you've driven successful engineering projects and improved customer experiences in your previous roles.
Showcase Your Leadership Style:In your application, let us know how you lead diverse teams and manage change. We want to see your approach to fostering collaboration and driving results in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Verint!
How to prepare for a job interview at Verint
✨Know Your Stuff
Make sure you’re well-versed in the latest trends and technologies related to Conversational AI, IVR, and SaaS offerings. Brush up on your knowledge of Kubernetes, Kafka, and other relevant tech. This will not only show your expertise but also demonstrate your passion for the field.
✨Showcase Leadership Skills
As a VP, Engineering, you'll need to lead diverse teams effectively. Prepare examples of how you've successfully managed teams through change, driven innovation, and fostered a collaborative environment. Highlight your experience in scaling software solutions and delivering projects on time.
✨Communicate Clearly
Exceptional communication is key! Be ready to explain complex engineering concepts in simple terms, especially when discussing how they relate to business goals. Practice articulating your vision for product development and how it aligns with enhancing customer experience.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and project management skills. Think about past challenges you've faced in engineering leadership roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
