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- Tasks: Lead product strategy and roadmap for innovative software solutions in data management.
- Company: Join a forward-thinking tech company focused on AI-driven insights and compliance solutions.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of technology, shaping products that enhance customer experiences across industries.
- Qualifications: Bachelor's degree in relevant fields and strong experience in product management required.
- Other info: Ideal for those passionate about AI, big data, and making an impact in regulated sectors.
The predicted salary is between 43200 - 72000 £ per year.
The Sr. Product Manager is part of the Engagement Data Management and Financial Compliance Recording product management team and is responsible for leading the product strategy, product roadmap, and feature requirements. This role will focus on software technology which integrates and collects data from digital and voice communication platforms, making it available for business insights, customer experience, and risk and compliance use cases. The solution incorporates AI technology, including speech to text, and large language models (LLM) to analyse this data both in real-time and near real-time. The target user community is across all industries and environments, with an emphasis on customer service operations as well as heavily regulated organisations.
Some of your responsibilities include:
- Identify market opportunities.
- Define and manage the definition of product vision and strategy in collaboration with stakeholders.
- Convert the vision to a product roadmap.
- Write specifications, prioritise features, build consensus and coordinate product schedules.
- Work closely with highly technical managers and engineering teams to fulfil the product backlog using Scrum/ Agile methodologies.
- Create and lead others for mock-ups, wireframes or POCs.
- Gather and incorporate product feedback into subsequent product releases.
- Create formal product documentation such as feature sheets and user guides.
- Partner with marketing and sales enablement to create sales collateral and training that reinforces offering positioning and messaging.
- Work with sales in customer engagements pre and post-sale including challenging and high stakes situations.
Essential:
- Bachelors degree in Computer Science, Engineering, Information Systems, or other business-related degree, or equivalent work experience.
- Strong experience in product management or product engineering.
- Ability to prioritise and delegate tasks across team boundaries and/or geographically dispersed teams while managing multiple priorities and parallel projects.
- Proven track record of successfully bringing complex software products or services to market, ideally in a B2B environment.
- Exceptional strategic thinking and analytical skills, with the ability to translate market insights into actionable product strategies.
- Strong content creation and presentation skills, with experience presenting to internal and external audiences.
- Demonstrated leadership abilities, including experience managing and mentoring product teams.
Preferred Requirements:
- Experience in the software-as-a-service (SaaS) industry, with a focus on contact center or financial services software solutions.
- Experience within banking, capital markets or other heavily regulated industries.
- Experience managing big data technology product roadmaps.
- Experience with VoIP technology that is used in telephony and unified communication platforms.
- Experience with AI and the use of LLMs.
Senior Product Manager employer: Verint
Contact Detail:
Verint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in AI technology and how they apply to product management. Understanding how speech-to-text and large language models work will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the SaaS industry, especially those who have experience in contact centre or financial services software. Engaging in conversations can provide insights into the challenges and opportunities in the field, which you can leverage in your application.
✨Tip Number 3
Prepare to discuss your experience with Agile methodologies and how you've successfully managed product roadmaps in the past. Be ready to share specific examples that highlight your strategic thinking and leadership skills.
✨Tip Number 4
Research StudySmarter's products and their impact on customer experience and compliance. Being knowledgeable about our offerings will not only help you in interviews but also demonstrate your genuine interest in joining our team.
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, especially in software technology and AI. Emphasise any work you've done with data integration, customer service operations, or regulated industries.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate your understanding of the role and how your background aligns with the responsibilities outlined. Mention specific experiences that demonstrate your strategic thinking and leadership abilities.
Showcase Relevant Projects: Include examples of past projects where you successfully brought complex software products to market. Detail your role in defining product vision, managing roadmaps, and collaborating with technical teams.
Highlight Soft Skills: Don't forget to mention your soft skills, such as communication and teamwork. Given the collaborative nature of the role, showcasing your ability to work across teams and manage multiple priorities will be beneficial.
How to prepare for a job interview at Verint
✨Understand the Product Landscape
Before the interview, make sure to research the company's products and their market position. Familiarise yourself with their engagement data management solutions and how they integrate AI technology. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Strategic Thinking
Be prepared to discuss your approach to defining product vision and strategy. Use examples from your past experiences where you've successfully identified market opportunities and translated them into actionable product roadmaps. This will highlight your strategic thinking and analytical skills.
✨Demonstrate Leadership Experience
Since the role involves managing and mentoring product teams, be ready to share specific instances where you've led teams or projects. Discuss how you prioritised tasks, delegated responsibilities, and managed multiple priorities, especially in a Scrum/Agile environment.
✨Prepare for Technical Discussions
Given the technical nature of the role, brush up on your knowledge of big data technologies, VoIP, and AI applications. Be ready to discuss how these technologies can enhance customer experience and compliance, as well as any relevant experiences you have in these areas.
