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- Tasks: Lead product strategy and roadmap for innovative software solutions in data management.
- Company: Join a forward-thinking company focused on integrating AI technology for business insights.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of tech innovation, impacting customer experience across various industries.
- Qualifications: Bachelor's degree in relevant fields and strong product management experience required.
- Other info: Ideal for those passionate about AI, big data, and enhancing customer service operations.
The predicted salary is between 43200 - 72000 £ per year.
The Sr. Product Manager is part of the Engagement Data Management and Financial Compliance Recording product management team and is responsible for leading the product strategy, product roadmap, and feature requirements. This role will focus on software technology which integrates and collects data from digital and voice communication platforms, making it available for business insights, customer experience, and risk and compliance use cases. The solution incorporates AI technology, including speech to text, and large language models (LLM) to analyse this data both in real-time and near real-time. The target user community is across all industries and environments, with an emphasis on customer service operations as well as heavily regulated organisations.
Some of your responsibilities include:
- Identifying market opportunities.
- Defining and managing the definition of product vision and strategy in collaboration with stakeholders.
- Converting the vision to a product roadmap.
- Writing specifications, prioritising features, building consensus and coordinating product schedules.
- Working closely with highly technical managers and engineering teams to fulfil the product backlog using Scrum/Agile methodologies.
- Creating and leading others for mock-ups, wireframes or POCs.
- Gathering and incorporating product feedback into subsequent product releases.
- Creating formal product documentation such as feature sheets and user guides.
- Partnering with marketing and sales enablement to create sales collateral and training that reinforces offering positioning and messaging.
- Working with sales in customer engagements pre and post-sale including challenging and high stakes situations.
Essential:
- Bachelor's degree in Computer Science, Engineering, Information Systems, or other business-related degree, or equivalent work experience.
- Strong experience in product management or product engineering.
- Ability to prioritise and delegate tasks across team boundaries and/or geographically dispersed teams while managing multiple priorities and parallel projects.
- Proven track record of successfully bringing complex software products or services to market, ideally in a B2B environment.
- Exceptional strategic thinking and analytical skills, with the ability to translate market insights into actionable product strategies.
- Strong content creation and presentation skills, with experience presenting to internal and external audiences.
- Demonstrated leadership abilities, including experience managing and mentoring product teams.
Preferred Requirements:
- Experience in the software-as-a-service (SaaS) industry, with a focus on contact center or financial services software solutions.
- Experience within banking, capital markets or other heavily regulated industries.
- Experience managing big data technology product roadmaps.
- Experience with VoIP technology that is used in telephony and unified communication platforms.
- Experience with AI and the use of LLMs.
Senior Product Manager employer: Verint
Contact Detail:
Verint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in AI and big data technologies, especially those related to voice communication platforms. This knowledge will not only help you understand the product better but also demonstrate your passion and commitment during discussions.
✨Tip Number 2
Network with professionals in the SaaS industry, particularly those who have experience in product management within regulated environments. Engaging in conversations with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing complex software products, focusing on how you’ve successfully navigated challenges in B2B environments. Use specific examples that highlight your strategic thinking and leadership skills.
✨Tip Number 4
Showcase your ability to work collaboratively with technical teams by discussing any past experiences where you’ve used Agile methodologies. Highlighting your understanding of Scrum processes can set you apart as a candidate who can effectively bridge the gap between technical and non-technical stakeholders.
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, especially in software technology and AI. Emphasise any work you've done with data integration, customer service operations, or regulated industries.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate your understanding of the role and how your background aligns with the responsibilities outlined. Mention specific experiences that demonstrate your strategic thinking and leadership abilities.
Showcase Relevant Projects: Include examples of past projects where you successfully brought complex software products to market. Detail your role in defining product vision, managing roadmaps, and collaborating with technical teams.
Highlight Soft Skills: Don't forget to mention your soft skills, such as communication and teamwork. Given the collaborative nature of the role, showcasing your ability to work across teams and manage multiple priorities will be beneficial.
How to prepare for a job interview at Verint
✨Understand the Product Landscape
Before the interview, make sure to research the company's products and their market position. Familiarise yourself with their engagement data management solutions and how they integrate AI technology. This will help you speak confidently about how your experience aligns with their product strategy.
✨Showcase Your Strategic Thinking
Be prepared to discuss your approach to defining product vision and strategy. Use examples from your past experiences where you identified market opportunities and translated insights into actionable product roadmaps. This will demonstrate your ability to think strategically and lead product initiatives.
✨Highlight Your Technical Collaboration Skills
Since the role involves working closely with technical teams, share specific instances where you've successfully collaborated with engineering or technical managers. Discuss how you managed product backlogs using Agile methodologies and how you ensured alignment across geographically dispersed teams.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in high-stakes situations. Think of examples where you had to gather product feedback, manage multiple priorities, or handle challenging customer engagements. This will showcase your ability to navigate complex environments effectively.
