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- Tasks: Join our team to configure software and enhance customer experiences.
- Company: Be part of a global leader in customer engagement solutions.
- Benefits: Enjoy hands-on experience, mentorship, and potential remote work options.
- Why this job: Gain valuable skills while making a real impact on client projects.
- Qualifications: Familiarity with Java, HTML, CSS, JavaScript, and basic web services knowledge required.
- Other info: Ideal candidates should be based in Northern Ireland.
The predicted salary is between 30000 - 42000 £ per year.
As an Associate Technical Consultant, you will be part of the Professional Services (PS) team configuring Verint software for our global clients. Your focus will be on gaining hands-on experience with the company's Case Management (CM) product suite and assisting in the configuration of customer experience solutions.
Some of your responsibilities:
- Assist in client workshops for requirements gathering, providing input to produce configurations and code aligned with client needs.
- Assist in the development of specific sections of the design document, identify gaps, and contribute to solution design.
- Assist in the creation of test plans, participate in testing activities, and contribute to supporting documentation.
- Follow established guidelines for product installation, configuration, and customization, seeking guidance as needed.
- Provide assistance in triaging defects and support in fixing bugs.
- Verbal and written communication with customers and internal teams.
Essential:
- Familiarity with the following; Java, HTML, CSS, JavaScript, XML, XSL.
- Basic knowledge of using Web Services.
- Fundamental knowledge of Object-Oriented design concepts.
- Familiarity with UI/UX design, particularly in relation to web design, electronic form design and mobile apps.
Contact Detail:
Verint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Software Engineer
✨Tip Number 1
Make sure to network with professionals in the software engineering field, especially those who work with Verint software. Attend local tech meetups or online webinars to connect with potential colleagues and learn more about the company culture.
✨Tip Number 2
Familiarise yourself with the specific technologies mentioned in the job description, such as Java, HTML, CSS, and JavaScript. Consider building a small project or contributing to open-source projects that utilise these technologies to showcase your skills.
✨Tip Number 3
Prepare for potential technical interviews by practicing coding challenges related to Object-Oriented design concepts. Websites like LeetCode or HackerRank can be great resources to sharpen your problem-solving skills.
✨Tip Number 4
Research the company’s Case Management product suite and understand how it fits into customer experience solutions. Being able to discuss this knowledge during interviews will demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Graduate Software Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Graduate Software Engineer. Emphasise your familiarity with Java, HTML, CSS, JavaScript, XML, and any projects that showcase your understanding of Object-Oriented design concepts.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the position but also demonstrates your understanding of the company's Case Management product suite. Mention specific experiences where you've used the required technologies or participated in similar projects.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've approached problem-solving in past projects. This could include how you triaged defects or contributed to testing activities, as these are key responsibilities in the role.
Highlight Communication Skills: Since the role involves verbal and written communication with customers and internal teams, make sure to mention any relevant experiences where you've successfully communicated technical information to non-technical stakeholders.
How to prepare for a job interview at Verint
✨Showcase Your Technical Skills
Make sure to highlight your familiarity with Java, HTML, CSS, JavaScript, XML, and XSL during the interview. Be prepared to discuss how you've used these technologies in your projects or studies, as this will demonstrate your readiness for the role.
✨Understand the Company’s Products
Research Verint's Case Management product suite and customer experience solutions. Showing that you have a grasp of their offerings will impress the interviewers and indicate your genuine interest in the position.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially related to configuration and bug fixing. Think of examples from your academic projects where you identified issues and implemented solutions, as this will showcase your analytical skills.
✨Communicate Clearly and Confidently
Since the role involves verbal and written communication with clients and teams, practice articulating your thoughts clearly. Use examples to illustrate your points, and don’t hesitate to ask clarifying questions if needed during the interview.
