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- Tasks: Join our team to configure software and enhance customer experience solutions.
- Company: Be part of a global leader in customer engagement technology.
- Benefits: Enjoy hands-on experience, mentorship, and potential remote work options.
- Why this job: Gain valuable skills while working on impactful projects in a collaborative environment.
- Qualifications: Familiarity with Java, HTML, CSS, JavaScript, and basic web services knowledge required.
- Other info: Ideal candidates should be based in Northern Ireland.
The predicted salary is between 30000 - 48000 £ per year.
As an Associate Technical Consultant, you will be part of the Professional Services (PS) team configuring Verint software for our global clients. Your focus will be on gaining hands-on experience with the company's Case Management (CM) product suite and assisting in the configuration of customer experience solutions.
Some of your responsibilities:
- Assist in client workshops for requirements gathering, providing input to produce configurations and code aligned with client needs.
- Assist in the development of specific sections of the design document, identify gaps, and contribute to solution design.
- Assist in the creation of test plans, participate in testing activities, and contribute to supporting documentation.
- Follow established guidelines for product installation, configuration, and customization, seeking guidance as needed.
- Provide assistance in triaging defects and support in fixing bugs.
- Verbal and written communication with customers and internal teams.
Essential:
- Familiarity with the following; Java, HTML, CSS, JavaScript, XML, XSL.
- Basic knowledge of using Web Services.
- Fundamental knowledge of Object-Oriented design concepts.
- Familiarity with UI/UX design, particularly in relation to web design, electronic form design and mobile apps.
Contact Detail:
Verint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Software Engineer
✨Tip Number 1
Make sure to brush up on your Java, HTML, CSS, and JavaScript skills. Since these are essential for the role, having practical examples or projects to discuss during interviews can really set you apart.
✨Tip Number 2
Familiarise yourself with the company's Case Management product suite. Understanding how it works and its applications will show your genuine interest in the role and help you engage more effectively during client workshops.
✨Tip Number 3
Practice your communication skills, both verbal and written. As you'll be interacting with clients and internal teams, being able to articulate your thoughts clearly will be crucial in demonstrating your fit for the team.
✨Tip Number 4
Consider working on a small project that involves UI/UX design. This will not only enhance your portfolio but also give you practical insights into user experience, which is a key aspect of the role.
We think you need these skills to ace Graduate Software Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Graduate Software Engineer. Emphasise your familiarity with Java, HTML, CSS, JavaScript, XML, and any projects that showcase your understanding of Object-Oriented design concepts.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job description that excite you, such as working with the Case Management product suite or assisting in client workshops. This personal touch can make a big difference.
Showcase Relevant Projects: If you've worked on any projects related to web design, electronic forms, or mobile apps, be sure to include these in your application. Describe your role in these projects and how they relate to the responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for any spelling or grammatical errors, and ensure that your writing is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Verint
✨Showcase Your Technical Skills
Make sure to highlight your familiarity with Java, HTML, CSS, JavaScript, XML, and XSL during the interview. Be prepared to discuss how you've used these technologies in your projects or studies, as this will demonstrate your readiness for the role.
✨Understand the Company’s Products
Research Verint's Case Management product suite and customer experience solutions. Showing that you have a grasp of their offerings will impress the interviewers and indicate your genuine interest in the position.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially related to configuration and bug fixing. Think of examples from your academic projects where you identified issues and implemented solutions effectively.
✨Communicate Clearly and Confidently
Since the role involves verbal and written communication with clients and teams, practice articulating your thoughts clearly. Use examples to illustrate your points, and don’t hesitate to ask clarifying questions if needed during the interview.