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- Tasks: Join our team to configure software and enhance customer experiences.
- Company: Be part of a global leader in customer engagement solutions.
- Benefits: Gain hands-on experience with flexible working options and professional growth opportunities.
- Why this job: Perfect for tech enthusiasts eager to make an impact in a collaborative environment.
- Qualifications: Basic knowledge of Java, HTML, CSS, JavaScript, and UI/UX design required.
- Other info: Ideal candidates should be based in Northern Ireland.
The predicted salary is between 28800 - 48000 £ per year.
As an Associate Technical Consultant, you will be part of the Professional Services (PS) team configuring Verint software for our global clients. Your focus will be on gaining hands-on experience with the company's Case Management (CM) product suite and assisting in the configuration of customer experience solutions.
Some of your responsibilities:
- Assist in client workshops for requirements gathering, providing input to produce configurations and code aligned with client needs.
- Assist in the development of specific sections of the design document, identify gaps, and contribute to solution design.
- Assist in the creation of test plans, participate in testing activities, and contribute to supporting documentation.
- Follow established guidelines for product installation, configuration, and customization, seeking guidance as needed.
- Provide assistance in triaging defects and support in fixing bugs.
- Verbal and written communication with customers and internal teams.
Essential:
- Familiarity with the following; Java, HTML, CSS, JavaScript, XML, XSL.
- Basic knowledge of using Web Services.
- Fundamental knowledge of Object-Oriented design concepts.
- Familiarity with UI/UX design, particularly in relation to web design, electronic form design and mobile apps.
Graduate Software Engineer employer: Verint
Contact Detail:
Verint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Software Engineer
✨Tip Number 1
Make sure to brush up on your Java, HTML, CSS, and JavaScript skills. Since these are essential for the role, having practical examples or projects to discuss during interviews can really set you apart.
✨Tip Number 2
Familiarise yourself with the company's Case Management product suite. Understanding how it works and its applications will show your genuine interest in the role and help you engage more effectively during client workshops.
✨Tip Number 3
Practice your communication skills, both verbal and written. As you'll be interacting with clients and internal teams, being able to articulate your thoughts clearly will be crucial in demonstrating your fit for the team.
✨Tip Number 4
Consider working on a small project that involves UI/UX design. This will not only enhance your portfolio but also give you practical insights into user experience, which is a key aspect of the role.
We think you need these skills to ace Graduate Software Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Graduate Software Engineer. Emphasise your familiarity with Java, HTML, CSS, JavaScript, XML, and any projects that showcase your understanding of Object-Oriented design concepts.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the position but also demonstrates your understanding of the company's Case Management product suite. Mention specific experiences where you've used the required technologies or participated in similar projects.
Showcase Your Communication Skills: Since the role involves verbal and written communication with clients and teams, include examples in your application that demonstrate your ability to communicate effectively. This could be through group projects, presentations, or any client-facing roles you've had.
Highlight Your Problem-Solving Abilities: In your application, provide examples of how you've approached problem-solving in past projects. Discuss any experience you have with triaging defects or fixing bugs, as this is a key responsibility in the role.
How to prepare for a job interview at Verint
✨Showcase Your Technical Skills
Make sure to highlight your familiarity with Java, HTML, CSS, JavaScript, XML, and XSL during the interview. Be prepared to discuss specific projects or experiences where you used these technologies, as this will demonstrate your hands-on experience and understanding of the tools required for the role.
✨Understand the Company’s Products
Research Verint's Case Management product suite and customer experience solutions before the interview. Being able to discuss how these products work and how they can benefit clients will show your genuine interest in the role and the company.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, especially related to configuration and bug fixing. Think of examples from your studies or previous experiences where you successfully identified and resolved issues, as this will illustrate your analytical thinking.
✨Communicate Clearly and Confidently
Since the role involves verbal and written communication with customers and internal teams, practice articulating your thoughts clearly. During the interview, ensure you listen carefully and respond thoughtfully, demonstrating your ability to communicate effectively in a professional setting.
