At a Glance
- Tasks: Lead sales efforts for CRM and digital platform solutions in local government.
- Company: Join Verint, a leader in Contact Centre as a Service solutions.
- Benefits: Enjoy competitive pay, growth opportunities, and a dynamic work environment.
- Why this job: Make an impact by transforming local government services with innovative software solutions.
- Qualifications: Sales experience in local government IT and a proven track record in software sales required.
- Other info: Must be UK based; remote work options may be available.
The predicted salary is between 48000 - 72000 £ per year.
***Must be UK based***
***Must have sales experience into local government***
Role Purpose
The Account Director is responsible for increasing revenue in a specified region from Citizen Relationship Management (CRM) / Digital Platform / Case Management software and Services bookings generated through direct and channel market penetration in assigned customer accounts.
Some of your responsibilities:
- Build and develop pipeline in assigned customer accounts.
- Progress the sales process from initial contact through to close of deal.
- Achieve sales bookings as per plan.
- Achieve revenue and contribution targets against plan for assigned customer accounts.
- Initiate, plan and execute necessary sales meetings in assigned customer accounts.
- Identify opportunities to increase revenue in customer accounts throughout assigned region/sector.
- Build a white space grid for accounts to identify potential for further sales.
- Manage opportunities in a timely manner to meet quarterly and annual sales targets.
- Track and build pipeline (using SFDC) across the allocated portfolio/accounts.
- Drive the transformation of Verint into a major seller of Contact Centre as a Service solutions.
- Drive sales, initiate and participate when appropriate in account planning meetings with customers and partners.
- Work to establish Verint as the trusted advisor at all levels within customer accounts.
- Drive and execute sales plans.
- And more
Essential:
- Local government sales
- IT background, with experience of working in software related business and/or contact center environment.
- Solid understanding of Verint and Verint partners.
- Knowledge of competitor organizations and products.
- Knowledge of relevant industry sectors.
- Previous track record of closing successful enterprise sales deals within the software industry.
- Track record of making and managing successful Software Solution sales into local government.
Account Director employer: Verint
Contact Detail:
Verint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Make sure to leverage your existing network within local government. Reach out to former colleagues or contacts who may have insights into current needs and challenges in the sector. This can help you identify potential leads and tailor your approach.
✨Tip Number 2
Stay updated on the latest trends and developments in Citizen Relationship Management and Digital Platforms. Understanding the current landscape will allow you to position yourself as a knowledgeable resource during discussions with potential clients.
✨Tip Number 3
Prepare to discuss specific case studies or success stories from your previous sales experiences. Being able to demonstrate how you've successfully closed deals in similar environments will build credibility and trust with potential customers.
✨Tip Number 4
Familiarize yourself with Verint's products and services, as well as those of its competitors. This knowledge will enable you to effectively communicate the unique value propositions of Verint's offerings during sales meetings.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience, particularly in local government and software solutions. Use specific metrics to demonstrate your success in closing deals and achieving targets.
Craft a Compelling Cover Letter: In your cover letter, emphasize your understanding of the CRM and Digital Platform sectors. Discuss how your background aligns with the role's requirements and how you can contribute to increasing revenue for the company.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in sales within the local government sector. Mention any specific software or services you've sold and the impact of those sales on your previous employers.
Research Verint: Familiarize yourself with Verint's products and services, especially in the Contact Centre as a Service space. Understanding their offerings will help you articulate how you can drive sales and establish trust with customer accounts.
How to prepare for a job interview at Verint
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales experience, especially in local government. Highlight specific deals you've closed and how you navigated the sales process from initial contact to closing.
✨Understand the Product and Market
Familiarize yourself with Verint's CRM and Digital Platform offerings. Demonstrating a solid understanding of the products and how they fit into the local government sector will show your potential employer that you're ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to identify opportunities within customer accounts. Prepare examples of how you've successfully built pipelines and managed sales processes in the past.
✨Demonstrate Relationship Building Skills
As an Account Director, building relationships is key. Be ready to discuss how you've established trust with clients and partners in previous roles, and how you plan to do the same at Verint.