Inside Sales Representative

Job Overview

Department: Sales
Employment Type: Permanent
Location: Morden, UK
Reporting To: Head of Inside Sales

As an Inside Sales Representative you’ll be at the forefront of driving new business growth. This is a purely new business sales role where you\’ll be responsible for identifying, engaging, and converting prospects into new clients. Working across a range of channels including outbound calling, email, social media, and web meetings, you’ll deliver consultative sales conversations that uncover needs and position our compliance and accreditation solutions as the clear choice.

If you’re ambitious, target‑driven, and passionate about sales – this is your opportunity to join a high‑growth, market‑leading business with plenty of scope for career progression.

What that means day to day

• Generate and qualify new sales opportunities through proactive outbound campaigns (calls, emails, LinkedIn, web demos).
• Own and manage your sales pipeline from lead qualification through to close – with a sharp focus on meeting and exceeding individual revenue targets.
• Conduct engaging discovery calls to uncover customer needs and position tailored CHAS solutions to support their compliance, accreditation, and risk management goals.
• Collaborate with internal teams to ensure smooth onboarding and handover of new clients for delivery and account management.
• Develop deep product knowledge across the wider Alcumus solution suite to identify cross‑selling opportunities where appropriate.
• Maintain accurate and up‑to‑date records of all sales activity, customer interactions, and pipeline data in the CRM system.
• Continuously improve your sales skills, product knowledge, and industry understanding to enhance your performance and contribution.
• Maintain and expand a healthy, qualified database of potential customers using the CRM, and keep data cleansed and actionable.
• Represent CHAS at key industry events and trade shows to generate new leads and build relationships with prospective clients.

What you’ll need to be successful

• Proven success in B2B outbound sales, ideally in SaaS, compliance, or professional services.
• Demonstrated ability to meet and exceed revenue targets in a new business environment.
• Strong consultative selling skills with the ability to run the full sales cycle – from discovery to pitching to objection handling and closing.
• CRM proficiency – ideally Salesforce or similar – and strong attention to detail when recording sales activity and data.
• Self‑motivated and results‑oriented, with the resilience and tenacity needed to thrive in a fast‑paced sales environment.
• Ability to work collaboratively with sales peers, marketing, and onboarding teams to deliver an exceptional client experience.

What you’ll get in return

Benefits

• On Target Earnings of £50k
• Personal Health & Wellbeing / Benefits
• 🍼 Enhanced Parental Leave
• 🌴 Generous annual leave
• 🏥 Healthcare Plan
• 💟 Annual Giving Day – an extra day to give back to yourself or your community
• 🚲 Cycle‑to‑work Scheme
• 💰 Pension scheme with employer contributions
• 🧬 Life Assurance – 3X base salary
• 💸 Rewards Program – access to discounts and cashback
• 🏫 LinkedIn Learning License for upskilling & development

Additional Information

Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self To Work.

We are proudly an equal‑opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What You Can Expect If You Apply

• A response to your application within 15 working days
• An interview process consisting of:
  • An initial discovery call with the recruiter
  • A first stage interview via Microsoft Teams
  • Additional interview (likely face‑to‑face) with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.