At a Glance
- Tasks: Build strong client relationships and help create safer workplaces.
- Company: Join SafeWorkforce, a leader in health and safety consulting.
- Benefits: Enjoy hybrid work, generous leave, healthcare, and personal development opportunities.
- Other info: Inclusive workplace with a commitment to diversity and personal growth.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Experience in customer success and strong relationship management skills required.
The predicted salary is between 30000 - 40000 € per year.
Creating Safer Workplaces for Everyone. At SafeWorkforce, we’re passionate about keeping people safe. Our team of health and safety consultants brings over 200 years of combined experience, providing expert guidance that helps businesses stay compliant, confident, and protected. We don’t do one-size-fits-all solutions — every project is tailored to the unique needs of the organisation. Whether it’s a small business or a large enterprise, you’ll have the chance to make a real impact, helping leaders minimise risk and build safer workplaces. If you’re looking for a role where your expertise matters, your ideas are valued, and every day presents new challenges, SafeWorkforce is the place to grow your career and make a difference.
The Account Executive will be responsible for a portfolio of clients to ensure annual renewal of their SafeWorkforce subscription. Primarily this role will be a quota bearing role to build solid relationships with their portfolio and identify and close upsell and cross-sell growth.
What that means day to day:
- Manage relationships with a number of small SafeWorkforce clients.
- Identify Key Stakeholders and manage their requirements.
- Manage the customer lifecycle post onboarding - maintenance, development and support the renewal team if needed.
- Update CRM weekly with opportunities and new contact details and notes.
- Identifying upsell opportunities through the customer care call process and independently converting into upsell opportunities.
- Carry out regular check-ins with the clients.
What you’ll need to be successful:
To be successful in this role, you will have experience working within a customer success or key account environment and a proven ability to build and maintain strong customer relationships. You will be comfortable managing multiple workloads in a fast-paced setting while remaining organised and customer-focused. Strong influencing and relationship management skills are essential, with the ability to work effectively with both internal stakeholders and external clients to achieve positive outcomes and deliver an excellent customer experience.
What you'll get in return:
We have a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:
- Enhanced Parental Leave
- Generous annual leave
- Healthcare Plan
- Annual Giving Day – an extra day to give back to yourself or your community
- Cycle-to-work Scheme
- Pension scheme with employer contributions
- Life Assurance – 3X base salary
- Rewards Program – access to discounts and cashback
- LinkedIn Learning License for upskilling & development
Interested but don’t feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!
Bring Your Whole Self to Work. We are proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.
What you can expect if you apply:
- A response to your application within 15 working days.
- An interview process consisting of:
- An initial discovery call with the recruiter.
- A first stage interview via Microsoft Teams.
- Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role.
We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
Account Executive in Cardiff employer: Veriforce
At SafeWorkforce, we pride ourselves on being an exceptional employer that values the contributions of our team members. With a strong emphasis on personal health and wellbeing, generous leave policies, and a commitment to professional development through resources like LinkedIn Learning, we foster a supportive and inclusive work culture. Our hybrid workplace model allows for flexibility while ensuring you can make a meaningful impact in creating safer workplaces for all.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SafeWorkforce on LinkedIn. Ask them about their experiences and any tips they might have for landing the Account Executive role. Personal connections can give you insights that make all the difference.
✨Tip Number 2
Prepare for your interviews by understanding SafeWorkforce's mission and values. Think about how your skills in customer success align with their goal of creating safer workplaces. Show them you’re not just another candidate, but someone who genuinely cares about making an impact.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you've built strong relationships in previous roles. Use specific examples that highlight your influencing skills and ability to manage multiple workloads. This will help you stand out as a candidate who can thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the SafeWorkforce team. Let’s get you that interview!
We think you need these skills to ace Account Executive in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in customer success and relationship management. We want to see how your skills align with our mission of creating safer workplaces!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve built strong client relationships or identified upsell opportunities in the past. This will help us see the impact you can make at SafeWorkforce.
Be Authentic:Let your personality shine through in your application. We value authenticity and want to know what makes you unique. Share your passion for health and safety and how it drives you in your work.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Veriforce
✨Know Your Clients
Before the interview, research SafeWorkforce's client base and understand their unique needs. This will help you demonstrate your ability to build strong relationships and tailor solutions effectively during the interview.
✨Showcase Your Customer Success Experience
Be ready to share specific examples from your past roles where you've successfully managed client relationships or identified upsell opportunities. Highlight how your actions led to positive outcomes for both the clients and your previous employers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you had to manage multiple workloads or resolve conflicts with clients, and be prepared to discuss how you handled them.
✨Emphasise Your Organisational Skills
Since the role involves managing a portfolio of clients, be sure to explain how you stay organised and keep track of client interactions. Mention any tools or methods you use to ensure nothing falls through the cracks, especially when updating CRM systems.
