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- Tasks: Manage client accounts, build relationships, and identify growth opportunities.
- Company: Join CHAS, a leader in compliance for over 50,000 organisations globally.
- Benefits: Enjoy hybrid work, generous leave, healthcare, and professional development perks.
- Why this job: Make a real impact by empowering businesses to achieve their highest potential.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Inclusive workplace with a focus on personal growth and community support.
The predicted salary is between 28800 - 43200 £ per year.
Empowering organisations to achieve their highest potential. At CHAS, we’re building a safer working world. As a trusted compliance partner to more than 50,000 organisations globally, we help businesses meet industry-leading standards across health and safety, sustainability, and ethical behaviour. Our innovative technology removes the complexity from compliance, empowering over 32,500 contractors and 2,500 UK hiring clients to reduce risk, save time, and make responsible supply-chain decisions that protect people, operations, and the planet.
We’re looking for an Account Manager who thrives on building strong, long-term relationships and turning great partnerships into lasting success. In this role, you’ll take ownership of a portfolio of customers, acting as their trusted advisor while uncovering new opportunities within existing accounts. You’ll work closely with clients to understand their goals, anticipate their needs, and expertly manage their supply chain requirements, making sure everything runs smoothly from start to finish. If you enjoy balancing relationship building with strategic growth, this role is for you.
What that means day to day:
- Manage a portfolio of client accounts, acting as the main point of contact and trusted advisor for all account management, supply chain compliance, and solution delivery needs.
- Build and maintain strong relationships with key client stakeholders through regular face to face and remote meetings, addressing queries, demonstrating the compliance portal, and ensuring ongoing compliance with supply chain standards.
- Grow existing accounts by identifying new business opportunities, embedding solutions within client operations, and consistently meeting or exceeding individual sales targets.
- Collaborate closely with internal teams including Customer Success, Business Development, Audit, Finance, and Product to deliver a seamless client and contractor or supplier experience.
- Track performance and progress by forecasting revenue, monitoring key success metrics, preparing account plans, and providing regular portfolio updates to management.
What you’ll need to be successful:
- Demonstrable work experience as an Account Manager, Key Account Manager, Associate Account Manager or relevant role.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Solid experience with CRM software (e.g. Salesforce) and MS Office (particularly MS Excel).
- Experience delivering client-focused solutions to customer needs.
- Proven ability to manage multiple clients at a time, while maintaining attention to detail & client retention.
- Excellent listening, negotiation and presentation skills.
- Strong verbal and written communication skills.
- Ideally strong understanding of the construction sector and CAS criteria.
- UK travel will be required for client meetings and ability to attend the office (location dependant).
What you'll get in return:
- Personal Health & Wellbeing / Benefits
- We have a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:
- Enhanced Parental Leave
- Generous annual leave
- Healthcare Plan
- Annual Giving Day – an extra day to give back to yourself or your community
- Cycle-to-work Scheme
- Pension scheme with employer contributions
- Life Assurance – 3X base salary
- Rewards Program – access to discounts and cashback
- LinkedIn Learning License for upskilling & development
Interested but don’t feel you meet all the requirements?
Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!
Bring Your Whole Self To Work.
We are proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.
What You Can Expect If You Apply:
- A response to your application within 15 working days
- An interview process consisting of:
- An initial discovery call with the recruiter
- A first stage interview via Microsoft Teams
- Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role
We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
Account Manager employer: Veriforce
Contact Detail:
Veriforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions for Account Managers and work on articulating your experience and how it aligns with the job description.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in managing client accounts and building relationships, as this is key to what we’re looking for at CHAS.
Showcase Your Skills: Don’t forget to mention your CRM software experience and any relevant tools you’ve used. We want to see how you can leverage technology to enhance client relationships and drive success.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to know who you are beyond your professional skills. Share your passion for compliance and helping businesses thrive!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Veriforce
✨Know Your Clients
Before the interview, research CHAS and its client base. Understand their compliance needs and how they empower organisations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships with clients in the past. Highlight specific instances where your communication and negotiation skills led to positive outcomes, as this is crucial for an Account Manager.
✨Familiarise Yourself with CRM Tools
Since experience with CRM software like Salesforce is essential, brush up on your knowledge of these tools. Be ready to discuss how you've used them to manage accounts and track performance metrics effectively.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various client scenarios. Think through potential challenges you might face in the role and prepare your strategies for addressing them. This will show your problem-solving skills and readiness for the position.
