Workday Analyst

For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solutions around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit.

About the role

The Global HR Technology Team is a creative community brought together to enable Verifone processes using engaging, collaborative, and leading-edge solutions that are simple, drive integrity and enhance digital people experiences. As a HR Technology Analyst and member of the HR Technology organization, you will design and implement solutions using a variety of tools including Workday HCM, Compensation, Benefits, Absence, Talent, Reporting, Integrations, and third-party applications in Talent Acquisition, Learning and Development, and Employee Engagement. In collaboration with the Manager, HR Technology, you will partner with various cross-functional teams to help support and contribute to solutions that optimize processes, deliver value, and enhance user experience.

Key Responsibilities:

• Function as an expert for Workday administration – People transactions, business process configuration and design including advising the HR team, managers and employees in the proper use of the system to support self-service.
• Knowledge of Workday security and Workday Reporting to a functional level.
• Own the documentation lifecycle – developing admin guides, job aids, training materials and user support content.
• Facilitate training sessions and solution design workshops to support change management and user adoption.
• Lead or participate in Systems technology projects including implementations or upgrades.
• Manage project timelines and stakeholders to ensure successful project outcomes.
• Work with Manager, HR Technology to support the coordination and drive automation of Workday and process improvement.
• Identify areas of improvement to ensure we are using the system effectively and suggest further system changes and enhancements as appropriate.
• Work with the HR Technology team to manage the prioritization and execution of Workday fixes.
• Assist in the review, testing, implementation, training and communication of Workday system changes and upgrades including the bi-annual Workday releases.
• Support all functional aspects of Workday modules and day to day management and maintenance of this.
• Strong collaboration with HR Teams to respond to business needs and build appropriate solutions.
• Support the configuration and development of Workday to ensure simplicity and value for end users.
• Monitor and respond to support queries being raised, resolve where possible and/or liaise with 3rd party support agent or other internal functions.

Skills and Experience we desire:

• 5+ years of experience in HR Technology, with a focus on Workday systems with demonstratable and strong cross-functional knowledge in one or more of the following areas: HCM, Compensation, Benefits, Talent, Reporting, and Integrations.
• Workday training and/or professional certifications are considered a valuable asset.
• Clear and concise communicator with the ability to effectively deliver messages to individuals and groups across various contexts.
• Skilled at influencing perspectives and driving action by presenting ideas, information, and data in an engaging, audience-tailored manner through appropriate communication channels.
• Analytical and solution-oriented, with a strong ability to identify and understand issues, evaluate data from multiple sources, and draw sound conclusions.
• Use logical, fact-based approaches to determine effective courses of action and make decisions aligned with known constraints and potential outcomes.
• Strong relationship builder, adept at fostering collaborative partnerships to support the achievement of work goals.
• You demonstrate interpersonal sensitivity, openness, and trust, enabling confidence in one’s intentions and actions.
• Exemplify integrity, consistently upholding robust security and confidentiality standards in handling sensitive information.
• Committed to achieving high standards at individual, team, and organizational levels.
• Demonstrate persistence in meeting or exceeding ambitious goals, and takes pride in continuous improvement and measurable success.
• Provide clear instruction, positive role modeling, and meaningful opportunities for learning and you support others in skills development, inquiry, and deeper understanding through guidance and encouragement.

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.