Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support, troubleshoot tech issues, and assist with new technology roll-outs.
- Company: Join Verifone, a leader in electronic payment technology with a dynamic work culture.
- Benefits: Competitive pay, growth opportunities, and a supportive team environment.
- Why this job: Gain hands-on experience in a global setting while solving real-world tech challenges.
- Qualifications: 1-3 years in system support, strong troubleshooting skills, and knowledge of Mac OS and M365.
- Other info: Work in-office in London, with travel to EMEA offices as needed.
The predicted salary is between 28800 - 43200 £ per year.
For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solutions around the world. We strive for excellence in our products and services, and are obsessed with customer happiness.
Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. This position requires working from our London office 5 days a week, with travel to our Ashford and other EMEA offices if required.
About The Role
Verifone are seeking an IT Support Engineer. In this role, no two days are the same - from troubleshooting and deploying new technologies to visiting offices across the EMEA region if needed, you’ll be at the heart of our IT operations. This is a chance to broaden your technical expertise while working in a truly global environment.
Key Responsibilities
- Provide Desktop Support for our offices across EMEA
- Provide Desktop Support for our EVP users in EMEA
- Install, configure, and troubleshoot computer hardware, operating systems, network configurations, software, and IP Telephony
- Liaise with the helpdesk on escalation issues
- Resolve end‑user application problems
- Provide support and create/maintain procedural documentation
- Support the roll‑out of new applications
- Handle administrative tasks such as asset management and ordering IT assets
- Travel to other EMEA offices when required
- Participate in IT and facilities projects
Skills And Experience We Desire
- 1-3 years’ working experience in system support engineering.
- Good understanding of TCP/IP networking and core network fundamentals
- Experience in installing and configuring computer hardware operating systems and applications.
- Strong troubleshooting skills for both system and network issues, including diagnosing and resolving hardware and software faults
- Excellent knowledge of Mac OS and M365 applications (Outlook, Excel, PowerPoint, Teams, SharePoint, and OneDrive)
- Ability to identify, isolate, and handle IT security issues
- Comfortable liaising with external vendors on IT‑related matters
- Strong sense of ownership with the ability to prioritize tasks and manage your workload effectively
- Able to work collaboratively within a team as well as independently with minimal supervision
- Clear communication and strong organizational skills, with the ability to build positive relationships across the business
- Strong interpersonal and communication skills.
- A customer‑focused mindset with strong problem‑solving abilities
- Good English skills, both written and verbal
Why Join Us?
- Be part of a forward-thinking organization that values innovation and growth
- Work with a collaborative and passionate team in a dynamic and evolving industry
- Enjoy competitive compensation, growth opportunities, and a supportive work environment.
Our Commitment
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
IT Support Engineer employer: Verifone
Contact Detail:
Verifone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with current Verifone employees on LinkedIn. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you’ll be troubleshooting and supporting various systems, practice common scenarios you might face as an IT Support Engineer. We want you to shine!
✨Tip Number 3
Show your passion for customer happiness! During interviews, share examples of how you’ve gone above and beyond to help users. Verifone loves candidates who are obsessed with making customers happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Verifone team. Let’s get you that job!
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Show Your Passion for IT: When you're writing your application, let your enthusiasm for IT shine through! We love seeing candidates who are genuinely excited about technology and problem-solving. Share any personal projects or experiences that highlight your passion.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the IT Support Engineer role. Highlight relevant skills and experiences that match the job description. We want to see how you can contribute to our team at Verifone!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate candidates who can communicate effectively, as this is key in our collaborative environment.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Verifone.
How to prepare for a job interview at Verifone
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around TCP/IP networking and the operating systems mentioned in the job description. Be ready to discuss your experience with troubleshooting hardware and software issues, as this will likely come up during the interview.
✨Showcase Your Customer-Focused Mindset
Verifone values customer happiness, so be prepared to share examples of how you've solved problems for users in the past. Highlight your strong problem-solving abilities and how you prioritise user satisfaction in your work.
✨Demonstrate Team Spirit
Since collaboration is key in this role, think of instances where you've worked effectively within a team. Be ready to discuss how you communicate and build relationships with colleagues, as well as how you handle working independently when needed.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the IT Support Engineer role and Verifone's work culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.