Vergo Pest Management Ltd are growing their team and are looking for a Regional Team Leader to join us working in Wales. This role offers a great opportunity for an experienced pest control technician, as a first step towards a management role in Vergo Pest Management Ltd. Experience and qualifications in the Pest Control field is essential for this role.
Main duties:
- Support the Regional Operations Manager in delivering operational excellence across the region.
- Lead, coach, mentor and develop technicians to improve performance, productivity and service quality.
- Oversee onboarding, field training and competency development to ensure consistent standards.
- Manage customer escalations, high-risk sites and infestation reduction programmes.
- Drive quality assurance, compliance and adherence to service level agreements.
- Build strong relationships with customers, site contacts and national account stakeholders.
- Promote a strong health and safety culture and ensure equipment and vehicle readiness.
- Support regional sales performance through coaching, opportunity identification and site assessments.
- Monitor performance data, identify improvement opportunities and support continuous improvement initiatives.
- Provide short-term operational cover during technician absences where required.
- Undertake any other duties reasonably required to support the needs of the business.
About you:
Essential Criteria
- RSPH Level 2 Award and BPCA Accredited Technician in Pest Control.
- Proven field capability with strong technical knowledge.
- Demonstrable experience coaching others.
- Strong operational judgement.
- Customer‑facing confidence.
- Commercial awareness.
- Competent written and verbal communication.
Desireable Criteria
- RSPH Level 3 (Advanced Technician) and/or Field Biologist exposure.
- IOSH H&S training.
- National account experience
- Experience conducting survey fact‑finds.
- Prior leadership experience.
Benefits:
- Contributory Pension Scheme
- Company Vehicle
- Healthcare cash plan
- Bonus
- Uncapped commission
- Life Assurance
- WeCare employee assistance, including 24/7 access to GP's, get fit programmes and retailer discounts
- Employee referral programme
Regional Team Leader - Wales in Cardiff employer: VERGO
Vergo Pest Management Ltd is an exceptional employer, offering a dynamic work environment for Pest Control Technicians in Exeter. With a strong focus on employee development, we provide comprehensive training and numerous growth opportunities, alongside competitive salaries and uncapped commission potential. Our supportive culture, combined with attractive benefits such as a company vehicle, wellness programmes, and increased holiday entitlement, makes Vergo a rewarding place to build your career in pest management.
