At a Glance
- Tasks: Provide 1st and 2nd line IT support and assist with tech projects.
- Company: Join a rapidly growing advanced manufacturing business.
- Benefits: Competitive salary, autonomy, and opportunities for career development.
- Other info: Fast-paced environment with opportunities in infrastructure and cybersecurity.
- Why this job: Gain hands-on experience with diverse technologies and make a real impact.
- Qualifications: Experience in IT support, strong knowledge of Windows 11 and Microsoft 365.
The predicted salary is between 40000 - 45000 £ per year.
An exciting opportunity has arisen for an IT Support Engineer to join a rapidly growing advanced manufacturing business. This is a varied, hands-on role where you'll act as the primary IT support contact, providing 1st and 2nd line support while assisting with wider IT operations, infrastructure, systems administration and technology projects.
You'll be responsible for supporting end users, managing Microsoft 365 environments, configuring hardware and software, maintaining IT systems, assisting with onboarding/offboarding, and contributing to security and continuous improvement initiatives. The role offers excellent autonomy, exposure to a broad range of technologies, and genuine opportunities to develop into infrastructure, cybersecurity and project delivery.
Key Skills & Experience- Proven experience in an IT Support Engineer or similar IT support role.
- Strong knowledge of Windows 11 and Microsoft 365.
- Experience with Active Directory, Microsoft Entra ID, Exchange Online and Group Policy.
- Knowledge of Microsoft Intune or other endpoint management platforms.
- Understanding of networking fundamentals including TCP/IP, DNS, DHCP, switching and wireless connectivity.
- Experience supporting Windows, macOS, iOS and mobile devices.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
- Experience supporting meeting room technology, AV equipment and telephony solutions.
- Ability to work independently and manage multiple priorities.
- Full UK driving licence.
This role would suit a proactive IT professional who enjoys working in a fast-paced environment, taking ownership of technical support, and contributing to the growth and improvement of the IT function.
IT Support Engineer - Gloucester employer: Verelogic Recruitment
Join a dynamic and rapidly growing advanced manufacturing business in Gloucester, where you will thrive in a supportive work culture that values innovation and employee development. As an IT Support Engineer, you'll enjoy the autonomy to manage diverse technologies while benefiting from opportunities for professional growth in infrastructure and cybersecurity. With a focus on continuous improvement and a collaborative environment, this role offers a meaningful career path in a forward-thinking company.
