Automatic Door Engineer in Cardiff

Job Description

Position: Automatic Door EngineerReports to: Head of Fire and SecurityEmployment Type: Full-Time

Salary: £28K-£35K

Role OverviewThe Automatic Door Engineer will be responsible for the installation, maintenance, servicing, and repair of a range of automatic door systems in line with industry regulations, safety standards, and client specifications. This position requires strong technical knowledge, effective problem-solving skills, and a focus on delivering excellent customer service.

Key Duties & Responsibilities

• Install, service, and repair automatic door systems, including sliding, swing, revolving, and specialist access doors.
• Diagnose faults and carry out prompt, effective repairs to minimise customer downtime.
• Conduct preventative maintenance in line with manufacturer guidelines and BS EN 16005 standards.
• Perform safety checks, adjustments, and system testing to ensure compliance with regulations.
• Provide on-site technical advice and support to clients.
• Accurately complete all documentation, including service reports and parts usage logs.
• Maintain a clean, safe, and organised working environment, both on client sites and within company vehicles.
• Adhere to Health & Safety policies and relevant legal requirements.
• Participate in the on-call rota to provide emergency breakdown cover.
• Liaise with suppliers, manufacturers, and internal teams to obtain parts and technical information.

Required Skills & Experience

• Demonstrable experience with automatic doors, access control systems, or similar electromechanical equipment.
• Knowledge of BS EN 16005 and relevant safety standards.
• Strong mechanical and electrical fault-finding ability.
• Full, clean UK driving licence.
• Ability to pass full security vetting (NPPV2).
• Capable of working independently and managing workloads effectively.
• Excellent communication and customer service skills.

Desirable Skills & Qualifications

• ADSA (Automatic Door Suppliers Association) or equivalent accreditation.
• Experience in aluminium door fabrication and installation.
• Familiarity with multiple door control systems and brands.
• Basic IT skills for job reporting and use of service management software.

Salary & Benefits

• Competitive salary dependant on experience
• Fully maintained company vehicle with fuel card
• Company uniform and PPE
• 23 days annual leave plus 8 Bank Holidays (a day given back in lieu if on call over a bank holiday)
• Time served holiday increment
• Workplace Pension
• Opportunity for professional growth and development.
• Employee Assistance Programme
• Free Membership to our Health Club located adjacent to our office.
• Referral Programme