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- Tasks: Maintain and repair fire and security systems while providing top-notch customer service.
- Company: Join a respected leader in the fire and security systems industry.
- Benefits: Enjoy a company vehicle, commission scheme, overtime pay, and robust training.
- Why this job: Be the face of the company, enhancing your skills while making a real impact.
- Qualifications: Tech-savvy with good customer service skills and knowledge of industry standards required.
- Other info: Flexible working hours with on-call support; full UK driving licence needed.
The predicted salary is between 28000 - 34000 £ per year.
Fire and Security Engineer – Service and Maintenance
Location – Northern Ireland
Salary – up to £34K DOE
Overview:
You are a motivated and experienced engineer with extensive knowledge of the fire and security systems industry. As an Engineer on the Support Team, you will carry out routine maintenance and testing of fire and electronic security systems at client premises with troubleshooting and repairing of faults. You are the face of the company and have excellent communication skills, acting as an ambassador to position the company\’s reputation as a leading and respected employer.
Objective:
Routine maintenance and reactive repairs of security systems including: CCTV, Intruder Alarms, Access Control, Fire & Electrical
Responsibilities:
– Maintaining Fire / CCTV/ Intruder and Access Control systems
– Always delivering high calibre customer service
– Assist with completion of necessary on-site documentation for customer files
– Provide effective emergency call-out cover for security systems (including out of hours rota)
– Cover wide geographic areas across NI
– Undertake continuous training to improve professional development
Sills required:
– Competent using technology such as laptops, measuring devices, smart phones etc
– Confident IT skills in the use of Microsoft office software such as Word and Excel as this is required for completion of reports, timesheets, asset registers etc.
– Good Customer service skills as you will be dealing with our high-end clients on a day to day basis
– Excellent troubleshooting skills
– Ability to work on own initiative
– Knowledge of relevant industry standards
COMPANY BENEFITS:
– Company Vehicle with personal use and Fuel Card
– Commission scheme for accepted Quotes
– £1000 net Referral Scheme
– Stay away allowance
– Overtime paid at Time and a Half
– Pension Enrolment following completion of probation
– Laptop and Phone
– Robust training programme to upskill you
ADDITIONAL:
Your normal days and hours of work are Monday to Thursday from 8.30am to 5.00pm and Friday until 4.00pm. You will be expected to keep your working hours flexible and additional hours of work may be required as business circumstances dictate.
You will be required to provide out of hours on-call support on a call-out rota system. These hours will be organised according to a rota which the Company will notify you on a monthly basis and any alterations as they happen on an ad hoc basis, i.e. for Holiday cover. When on-call you will be entitled to receive a standby allowance payment at a rate notified to you by the Company.
The Company will supply you with Personal Protective Equipment (PPE) and uniform at the Company\’s expense.
You will be provided with a mobile phone, laptop, and PDA to carry out your role and appropriate test equipment suitable for the role.
You will be provided with a company van or car plus fuel card therefore require a full UK licence.
NB: Successful applicants will be required to undergo a Police/Garda criminal check, financial credit check and be security screened to the PSA74:2019 & BS7858. Permanent offer of employment is subject to successful security clearance.
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Locations
Fire and Security Engineer employer: Verelogic IT Recruitment
Contact Detail:
Verelogic IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire and Security Engineer
✨Tip Number 1
Familiarise yourself with the latest fire and security technologies. Being knowledgeable about current systems like CCTV, intruder alarms, and access control will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with professionals in the fire and security industry. Attend local events or join online forums to connect with others in the field. This can lead to valuable insights and even job referrals that could help you land a position with us.
✨Tip Number 3
Showcase your customer service skills. Since you'll be dealing with high-end clients, practice articulating how you've successfully managed client relationships in the past. This will demonstrate your ability to represent our company positively.
✨Tip Number 4
Prepare for technical assessments. Brush up on troubleshooting techniques and relevant industry standards, as these may be part of the interview process. Being well-prepared will give you an edge over other candidates.
We think you need these skills to ace Fire and Security Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in fire and security systems. Include specific examples of maintenance and troubleshooting work you've done, as well as any relevant certifications or training.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and customer service experience. Mention how you can contribute to the company's reputation and provide high-quality service to clients.
Highlight Technical Skills: In your application, emphasise your IT skills, particularly with Microsoft Office software. Mention any experience with technology used in the industry, such as CCTV and access control systems.
Prepare for Security Checks: Be ready to discuss your background and any potential issues during the police and financial checks mentioned in the job description. Transparency is key, so ensure you have all necessary documentation ready.
How to prepare for a job interview at Verelogic IT Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with fire and security systems in detail. Highlight specific technologies you've worked with, such as CCTV, intruder alarms, and access control systems. This will demonstrate your competence and familiarity with the role.
✨Emphasise Customer Service Experience
Since you'll be dealing with high-end clients, it's crucial to showcase your customer service skills. Share examples of how you've successfully handled client interactions in the past, focusing on your ability to communicate effectively and resolve issues.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've had to troubleshoot and repair faults in security systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showing how you approach challenges and find solutions.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their training programmes, team dynamics, or how they handle emergency call-outs. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
