Job Description
We are looking for a Receptionist to join our team at Norfolk Woods Resort & Spa in King's Lynn. Hourly rate of £12.71.
This is a permanent position to work part time hours. This will be 24 hours across 3 days a week. Monday, Friday and Saturday which will include weekends and bank holidays.
Flexibility is essential to suit the needs of the business.
Company overview:
Verde Resorts has 8 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Verde Resorts family will have the career waiting for you!
About The Role
Main responsibilities:
- Meet and greet resort guests.
- Assist guests with any queries they may have.
- Advise on the local area.
- Issue accommodation keys and information.
- Advise guests on events within the resort.
- Handle telephone calls.
- Deal with customer complaints.
- Accurate cash handling.
Requirements:
Excellent customer service and strong communication skills are essential. A driving licence and the ability to drive is advantageous to get to and from the retreat.
What’s in it for you:
- Enhanced holiday entitlement.
- Discounted staff breaks at our luxurious UK holiday resorts.
- Free use of resort facilities, including gyms and swimming pools.
- Food discounts across all resorts.
- Discounts on spa treatments.
- ‘Introduce a Friend’ recruitment bonus.
- Company sick pay.
- Employee Assistance Programme for wellbeing support.
- Free access to the Verde Resorts Academy, supporting professional growth and skill development.
- MediCash health plan.
*Subject to terms and conditions
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Receptionist employer: Verde Resorts
Verde Resorts is an exceptional employer, offering a vibrant work culture that values teamwork, respect, and open communication. As a Chef de Partie at The Springs in Oxfordshire, you'll enjoy competitive pay, enhanced holiday benefits, and opportunities for professional growth within a supportive environment that prioritises employee wellbeing. With access to luxurious resort facilities and a commitment to fostering culinary talent, this role promises a rewarding experience in a picturesque setting.
