Receptionist
We are looking for a Receptionist to join our team at Norfolk Woods Resort & Spa in King's Lynn. Hourly rate of £12.71.
This is a permanent position to work part time hours. This will be 24 hours across 3 days a week. Monday, Friday and Saturday which will include weekends and bank holidays.
Flexibility is essential to suit the needs of the business.
Company overview:
Verde Resorts has 8 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Verde Resorts family will have the career waiting for you!
About this role
Main responsibilities:
The successful Receptionist will
· Meet and greet resort guests.
· Assist guests with any queries they may have.
· Advise on the local area.
· Issue accommodation keys and information.
· Advise guests on events within the resort.
· Handle telephone calls.
· Deal with customer complaints.
· Accurate cash handling.
Requirements:
Excellent customer service and strong communication skills are essential. A driving licence and the ability to drive is advantageous to get to and from the retreat.
What’s in it for you:
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Enhanced holiday entitlement.
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Discounted staff breaks at our luxurious UK holiday resorts.
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Free use of resort facilities, including gyms and swimming pools.
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Food discounts across all resorts.
- Discounts on spa treatments.
- ‘Introduce a Friend’ recruitment bonus.
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Company sick pay.
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Employee Assistance Programme for wellbeing support.
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Free access to the Verde Resorts Academy, supporting professional growth and skill development.
- MediCash health plan.
*Subject to terms and conditions
What you will need
Required criteria
- Right to Live and work in the UK
- Excellent customer service and strong communication skills
Desired criteria
- A driving licence and the ability to drive is an advantage to enable easy travel to and from the resort
Skills needed for this job opportunity
Answering Customer Questions
Ability to Identify and Anticipate needs
Exceeding Customer Expectations
Receptionist in King's Lynn employer: Verde Resorts
Verde Resorts is an exceptional employer, offering a vibrant work culture that values teamwork, respect, and open communication. As a Chef de Partie at The Springs in Oxfordshire, you'll enjoy competitive pay, enhanced holiday benefits, and opportunities for professional growth within a supportive environment that prioritises employee wellbeing. With access to luxurious resort facilities and a commitment to fostering culinary talent, this role promises a rewarding experience in a picturesque setting.
