At a Glance
- Tasks: Support daily operations and ensure exceptional service in our bars and restaurants.
- Company: Join Verdant Parks, a leader in holiday experiences across the UK.
- Benefits: Enjoy discounts, enhanced leave, and unique park experiences.
- Other info: Collaborative culture with great training and development opportunities.
- Why this job: Make a real impact on guest experiences in a fun, fast-paced environment.
- Qualifications: Previous bar and restaurant management experience is essential.
The predicted salary is between 30000 - 30000 £ per year.
At Verdant Parks, we know that a fantastic holiday experience starts with getting the basics right — and that includes delivering exceptional service in our bars and restaurants. That’s why we’re looking for an Assistant Bar and Restaurant Manager who takes pride in the fundamentals: attention to detail, consistency, and leading by example.
In this role, you’ll support the management of daily operations, helping to ensure our food and drink service runs smoothly, efficiently, and to the highest standard. From supervising staff and maintaining excellent customer service, to assisting with stock management and operational planning, you’ll play a key behind-the-scenes role in creating memorable experiences for our guests.
If you’re ready to join a refreshed, modern, and fast-paced environment where your effort truly makes a difference, this could be the perfect next step for you.
Salary: £30,000 per annum
Contract Type: Permanent
Hours: 45 hours per week
Location: Heather View Holiday Park, Stanhope, Durham, DL13 2PS
You’ll be the go-to support for our Bar & Restaurant Manager, helping keep our food and drink service running smoothly and efficiently. You’ll lead by example, inspiring the team with a hands-on, friendly approach, and making sure every guest leaves with a smile.
If you’re passionate about great hospitality, motivating a team, and creating memorable holiday experiences, this is the role for you.
Typical duties and responsibilities include:
- Assisting in recruiting and training the bar and waiting on teams.
- Oversee the front of house operations when the Bar & Restaurant Manager is absent.
- Ensure customer satisfaction is maintained – complete spot checks with customers.
- Being knowledgeable about our product range.
- Help the Bar & Restaurant Manager organise the staff rota ensuring that we are adequately resourced at all times.
- Assist with ongoing stock management, minimising waste, maintaining GP’s etc.
- Careful management and implementation of all Health & Safety and legislative requirements.
- Ensure that the bar is well stocked at all times.
- Assist in the promotion of the venue via our Social Media channels and marketing team.
- Ensure that our Health & Safety obligations are adhered to at all times.
About the Person:
You should be passionate about hospitality, enjoy exceeding customer expectations, and have a hands-on attitude. You will need to have previous experience of managing a bar and restaurant and be able to demonstrate effective measures for reducing waste and increasing sales. You will also need to have previous experience with managing and developing a staff team and be able to demonstrate effective ways of motivating the team to achieve excellence.
The ideal candidate will have previous experience in a Supervisory or Assistant Manager role, be confident in leading and running shifts while engaging with guests, skilled at multitasking across the venue, training and coaching a large Front of House team, recruiting and developing staff, delivering excellent service including menu and allergen knowledge, resolving customer complaints quickly and cost-effectively, demonstrating a strong commitment to exceptional customer service, and possess good knowledge of licensing laws (a personal license is desirable), along with excellent communication skills.
A wonderful place to work:
When you join Team Verdant you will be working in a fun and collaborative environment. You can also take advantage of some fantastic benefits including:
- Enhanced annual leave entitlement for length of service;
- Discounts on park breaks for you, your friends and your family;
- Discounts on park facilities, including restaurant and leisure;
- An annual 'Verdant Experience' – a park break, but with no charge!
- Opportunities for recognition and reward;
- Training & development opportunities.
About the Company:
Verdant Parks own and operate holiday parks in some of the UK’s most picturesque spots across Scotland and England. Each of our parks are unique with plenty to offer, whether its beach-side or countryside, self-catering holidays or holiday home ownership, entertainment in our bars and restaurants or a relaxing swim in our pools. We are passionate about our customers and work hard to ensure they have the best possible experience at our parks. Verdant Parks is an equal opportunities employer and a proud member of the Disability Confident scheme.
Read more in Stanhope employer: Verdant Leisure Limited
At Verdant Leisure, we pride ourselves on being an exceptional employer, offering a vibrant and collaborative work culture that fosters innovation and personal growth. As an E-Commerce Manager, you'll enjoy competitive benefits, including enhanced annual leave, discounts on park breaks, and opportunities for professional development, all while working in the stunning surroundings of Lancaster. Join us to make a meaningful impact on our customers' holiday experiences and advance your career in a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Read more in Stanhope
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Verdant Leisure Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Verdant Leisure Limited
Don't be shy about reaching out to Verdant Leisure Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Read more in Stanhope
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Verdant Leisure Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Verdant Leisure Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
