At a Glance
- Tasks: Lead website optimisation and enhance online customer experiences.
- Company: Join Verdant Central, a forward-thinking company revolutionising digital holidays.
- Benefits: Enjoy hybrid working, enhanced leave, discounts, and a free annual park break!
- Other info: Be part of an innovative team that values flexibility and continuous improvement.
- Why this job: Make a real impact in a supportive team while growing your marketing career.
- Qualifications: Experience in e-commerce, strong analytical skills, and a passion for customer journeys.
The predicted salary is between 28800 - 48000 £ per year.
Hours: Full-time position, 37.5 hrs a week, Monday to Friday (hybrid working available).
Ready to shape the future of digital holidays? Are you a digital expert with a passion for driving online performance and creating exceptional customer experiences? We’re on the lookout for a talented and driven E-Commerce Manager to join our team and play a key role in delivering digital excellence. This is an exciting opportunity for a digitally savvy professional with a passion for performance, customer experience, and results.
You’ll take the lead on optimising our website, boosting online conversion, and supporting our CRM strategy, all while working closely with a passionate team to enhance our online presence by creating seamless, engaging digital journeys that help make our customer’s holiday dreams come true.
About the role:
As our E-Commerce Manager, you’ll play a key role in maximising online sales and enhancing user experience across our digital platforms. You will be responsible for the smooth running of our website, optimising conversion rates, and supporting our Customer Relationship Management (CRM) strategy to drive retention and loyalty. Working collaboratively with internal teams and external partners, your strategic insight and analytical mindset will help us stay ahead in a fast-paced digital landscape.
- Manage and maintain our website to ensure it is user-friendly, visually appealing, and up to date.
- Lead Conversion Rate Optimization (CRO) strategies through A/B testing, user journey analysis, and performance reporting.
- Support the development and execution of CRM initiatives to increase customer retention and engagement.
- Analyse key data and performance metrics to identify trends, opportunities, and areas for improvement.
- Collaborate closely with marketing, sales, IT, and third-party suppliers to deliver seamless e-commerce solutions.
- Oversee website content management to ensure alignment with brand messaging and marketing campaigns.
- Manage the e-commerce budget, focusing on delivering high ROI and cost-effective strategies.
- Champion online customer experience, acting on feedback and continuously improving digital touchpoints.
About the person:
We’re looking for a proactive and analytical digital professional who thrives in a fast-paced environment. You’ll be passionate about optimising the online customer journey, digging into data, and delivering seamless digital experiences. A keen eye for detail, strong collaboration skills, and a results-focused mindset are essential, along with a genuine enthusiasm for making a positive impact on our customers’ holiday experience.
Skills and experience required:
- Proven experience in an e-commerce or digital marketing role.
- Strong knowledge of website management platforms (e.g., WordPress, Magento, Shopify) and SEO best practices.
- Experience with CRO tools and techniques, including A/B testing and analytics platforms.
- Familiarity with CRM systems and customer data management.
- Excellent analytical skills with a data-driven approach to decision-making.
- Strong project management and collaboration skills.
- Creative thinker with attention to detail and a customer-first mindset.
Why you’ll love Team Verdant:
You’ll be part of a forward-thinking team in a company that values innovation, flexibility, and continuous improvement. As a key player in our digital strategy, you’ll have the autonomy to make a real impact and grow your career in a supportive and ambitious environment. If you’re ready to take your marketing career to the next level and make a real impact, we’d love to hear from you!
Not to mention you can also take advantage of some fantastic benefits including:
- Enhanced annual leave entitlement with length of service;
- Save money with our online discount platform;
- Discounts on park breaks for you, your friends and your family;
- Discounts on park facilities, including restaurant and leisure;
- An annual 'Verdant Experience' – a park break, but with no charge!;
- Access to a 24/7 confidential counselling and advice line;
Verdant Leisure is an equal opportunities employer and a proud member of the Disability Confident scheme. Check out why our employees rate us as World Class – join us for an extraordinary adventure in 2025!
Interested? Contact the team on 01524 239665 or use the link below to email us your CV - we would love to hear from you.
E-Commerce Manager - Verdant Central in Lancaster employer: Verdant Leisure Limited
At Verdant Leisure, we pride ourselves on being a forward-thinking employer that champions innovation and flexibility. As an E-Commerce Manager, you'll thrive in a supportive environment that encourages professional growth while making a tangible impact on our customers' holiday experiences. With fantastic benefits like enhanced annual leave, discounts on park breaks, and a unique annual 'Verdant Experience', joining our team means embarking on an extraordinary adventure in your career.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Manager - Verdant Central in Lancaster
✨Tip Number 1
Familiarise yourself with the latest trends in e-commerce and digital marketing. Understanding current best practices will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the e-commerce field, especially those who have experience with CRM systems and website management platforms. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented CRO strategies or improved customer experiences in previous roles. Real-life success stories can set you apart from other candidates.
✨Tip Number 4
Research Verdant Central's online presence and identify areas where you think improvements could be made. Bringing these insights to your conversation can demonstrate your proactive approach and commitment to enhancing their digital strategy.
We think you need these skills to ace E-Commerce Manager - Verdant Central in Lancaster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in e-commerce and digital marketing. Focus on specific achievements related to website management, conversion rate optimisation, and customer relationship management.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for enhancing online customer experiences. Mention how your skills align with the responsibilities of the E-Commerce Manager role and provide examples of past successes.
Highlight Analytical Skills:Emphasise your analytical abilities in your application. Discuss your experience with data analysis, A/B testing, and using analytics platforms to drive decision-making and improve performance.
Showcase Collaboration Experience:Since the role involves working closely with various teams, include examples of successful collaborations in your application. Highlight your project management skills and how you’ve worked with marketing, sales, and IT teams in the past.
How to prepare for a job interview at Verdant Leisure Limited
✨Showcase Your E-Commerce Expertise
Make sure to highlight your previous experience in e-commerce or digital marketing roles. Be prepared to discuss specific projects where you successfully optimised websites or improved conversion rates, as this will demonstrate your capability to handle the responsibilities of the E-Commerce Manager position.
✨Demonstrate Analytical Skills
Since the role requires a strong analytical mindset, come prepared with examples of how you've used data to drive decisions. Discuss any tools or techniques you've employed for A/B testing or performance reporting, and be ready to explain how these have led to tangible results.
✨Emphasise Collaboration Experience
The job involves working closely with various teams, so it's crucial to showcase your collaboration skills. Share examples of successful projects where you worked with marketing, sales, or IT teams, and explain how your contributions helped achieve common goals.
✨Prepare Questions About Their Digital Strategy
Show your interest in the company by preparing thoughtful questions about their current digital strategy and future plans. This not only demonstrates your enthusiasm for the role but also gives you insight into how you can contribute to their objectives as an E-Commerce Manager.
