At a Glance
- Tasks: Manage complex soft services for hospitals, ensuring effective delivery and compliance.
- Company: Join Vercity, a recognised leader in healthcare operations.
- Benefits: Competitive salary, enhanced pension scheme, and personal development opportunities.
- Other info: Dynamic role with opportunities for career growth and professional development.
- Why this job: Make a real impact in healthcare while working with an experienced team.
- Qualifications: Experience in managing soft services in a healthcare setting is essential.
The predicted salary is between 40000 - 50000 € per year.
Vercity are currently recruiting for an Operations Manager (Soft Services) at one of our flagship SPV projects supporting 3 hospitals in Nottinghamshire. Based primarily at King’s Mill Hospital with occasional travel to Newark Hospital and Mansfield Community Hospitals, this role is a key position within the SPV ensuring that a combination of 12 separate services are delivered effectively, to satisfy the contract and Board requirements.
The successful candidate will be experienced in the management of complex soft service contracts within a healthcare setting, and ideally in an SPV / PFI, to join our established team and report to the project General Manager.
Responsibilities- Ensuring the contractual delivery of complex soft FM services
- Understanding problems and able to evaluate and communicate solutions options
- Ensuring contract compliance and accurate, contemporaneous record keeping
- Assurance, audit, monitoring and governance
- Regular contract reporting and understanding and delivering on contract KPIs
- Contractor Management and Communications
- An effective and pragmatic communicator who can engage effectively with service providers while holding them to account where necessary
- A pragmatic problem solver who is seen on site, ensuring effective delivery
- Experienced in evidence-based compliance and audit in a complex contractual environment
- Experience of the management of soft services in a complex contractual environment within a healthcare / hospital setting
- Great stakeholder management and communications
- The opportunity to extend your experience within a recognised market leader
- Working with an experienced, engaged and established team
- Working in an organisation that values you and your personal, professional development
- Competitive salary and benefits package including an enhanced, non-contributory pension scheme
For more information, detailed job description and a confidential discussion on this superb opportunity, apply now.
Operations Manager employer: Vercity
Vercity is an exceptional employer, offering the chance to work as an Operations Manager in a dynamic healthcare environment at our flagship SPV projects in Nottinghamshire. With a strong focus on employee development and a supportive team culture, we provide competitive salaries, an enhanced pension scheme, and opportunities for professional growth, making it a rewarding place to advance your career while contributing to vital healthcare services.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and facilities management sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Vercity and their projects. Understand their values and how they operate, especially in soft services. This will help you tailor your responses and show you're genuinely interested in the role.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you've tackled complex issues in a healthcare setting. Being able to articulate these will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing complex soft service contracts, especially in healthcare settings. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your problem-solving skills and stakeholder management experience that relate to the job description.
Showcase Your Communication Skills:As an Operations Manager, effective communication is key. In your application, demonstrate your ability to engage with service providers and stakeholders. We love seeing candidates who can articulate their thoughts clearly and confidently!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Vercity
✨Know Your Soft Services Inside Out
Make sure you brush up on your knowledge of soft service contracts, especially in a healthcare setting. Be ready to discuss specific examples from your past experience where you've successfully managed these services and how you ensured compliance and quality delivery.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've encountered challenges in contract management and how you tackled them. Highlight your ability to evaluate problems and communicate effective solutions, as this is crucial for the role.
✨Engage with Stakeholders
Think about how you can demonstrate your stakeholder management skills during the interview. Be ready to discuss how you've effectively communicated with service providers and held them accountable in previous roles.
✨Familiarise Yourself with KPIs
Understand the key performance indicators relevant to the role and be prepared to discuss how you've monitored and reported on these in the past. Showing that you can deliver on contract KPIs will set you apart from other candidates.
