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- Tasks: Support project delivery and compliance while managing communications and documentation.
- Company: Join Vercity, a leader in innovative project management.
- Benefits: Gain valuable experience in a dynamic environment with growth opportunities.
- Other info: Diversity is valued; all applications welcome!
- Why this job: Make a real impact in healthcare projects while developing your skills.
- Qualifications: Experience in operations and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Derby Hospital
Reporting To: General Manager
Key Responsibilities
- PFI Project Agreement: Support the General Manager to ensure the delivery of, and compliance with, all obligations of the Project Agreement, Project Finance documents and associated contract documents on behalf of the Project Company. Maintain an understanding of the Project Agreement, Schedules to the Agreement and associated Service Provider sub-contracts.
- Management Support: Support the General Manager(s) as required in the delivery of Vercity’s obligations under the Management Services Agreements. Assist the General Manager(s) in all elements of Insurance and Legal claims made against the Projects, ensuring Service Providers and the Authorities adhere to the appropriate claims procedure. Attend as required, multidisciplinary groups and committees as directed by the General Manager. Manage all office records and filing systems, both electronic and paper-based. Deal with incoming and outgoing communications as required by the General Manager. Maintain the highest standard of communication and presentation via telephone, email and in person. Organise and co-ordinate all meetings required to advance the specific strands of the project in line with the project plan and the direction of the General Manager(s).
- Service Performance Management: Promote effective liaison with the Authority/Trust service users. Support the General Manager in managing correct application of contractor and sub-contractor performance monitoring regimes. Support the General Manager in ensuring that all Service Providers provide evidence of contractual compliance with regard to all matters and in particular: Compliance with performance reporting requirements and the Performance Management System in respective Sub Contracts; Adherence to the Authority/Trust policies and procedures and statutory and legal obligations, including Health and Safety law, Insurance and Employment regulations. Undertake site reviews as required by the General Manager.
- Other Duties: Coordinate the production of project Board packs ensuring that all content is to a professional standard and is delivered to the agreed timetable. Undertake other duties as requested by the General Manager as is reasonable and in accordance with Vercity’s delivery of contractual requirements. Participate in the orientation programme for new staff recruited to Vercity.
This job description is intended to reflect, in outline, the responsibilities of the post-holder which may change over time with the Corporate and local business needs of Vercity and the particular PFI contract. It will therefore, be subject to periodic review.
Vercity believes that diversity is paramount to driving creativity, innovation and value for our clients and for our people. All applications will receive consideration for employment without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, or social background.
Person Specification
EXPERIENCE and COMPETENCIES: Evidence of being able to take responsibility for identifying and addressing operational performance issues. Working within a PFI environment. Experience of working within complex and interrelated contractual arrangements. Managing hard and soft FM service providers’ performance. Insurance claim management. Knowledge of quality, environmental and health and safety standards and industry specifications across a multi-environment basis to include education and health facilities where appropriate.
SKILLS: A high degree of interpersonal skills utilising these to build trust and confidence. Problem solving in complex environments. Excellent written and presentational skills, including being computer literate with the Microsoft Office suite of programmes.
PERSONAL ATTRIBUTES: Professional in approach, outward looking and confident. Promotes effective team work, shares information widely. Effective communication, presentation and interpersonal skills. Ability to work to deadlines and prioritise accordingly. Self-confident and resilient.
Operations Officer - Derby employer: Vercity
Contact Detail:
Vercity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Officer - Derby
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Vercity or similar roles. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Knowing the ins and outs of the PFI environment and Vercity’s operations will help you stand out as a knowledgeable candidate.
✨Tip Number 3
Practice your communication skills! Whether it’s over the phone or in person, being able to present yourself clearly and confidently is key. Remember, first impressions matter!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Officer - Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Officer role. Highlight relevant experience, especially in PFI environments and managing service providers. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of your past experiences that relate to the key responsibilities listed in the job description.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors. We love attention to detail!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Vercity
✨Know the Project Agreement Inside Out
Before your interview, make sure you thoroughly understand the Project Agreement and its associated documents. This will not only show your commitment but also allow you to discuss how you can ensure compliance and delivery effectively.
✨Showcase Your Interpersonal Skills
Since this role requires a high degree of interpersonal skills, prepare examples that demonstrate your ability to build trust and confidence with stakeholders. Think about past experiences where you successfully managed relationships or resolved conflicts.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities in complex environments. Prepare specific examples where you identified operational performance issues and how you addressed them, especially in a PFI context.
✨Demonstrate Your Organisational Skills
As an Operations Officer, you'll need to manage records and coordinate meetings. Be prepared to discuss how you stay organised and prioritise tasks, perhaps by sharing a time when you successfully managed multiple responsibilities under tight deadlines.