Hub Store Coordinator

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit... a day includes:

• Collaborate closely with the Hub Process Manager to assist in the daily operations of Hub stores.
• This position focuses on promptly and efficiently addressing general queries related to Hub stores.
• Oversee the maintenance of Hub store layouts and conduct regular performance reporting for Hub stores.
• Support the day-to-day operations in the Hub stores.
• Visit stores to understand and gather feedback from our Hub store teams.
• Manage the Hub intranet documents to ensure they are consistently updated.
• Collaborate with the security and audit teams to ensure the Hub store processes are compliant with business policies.
• Maintain the Hub store layouts to optimise order picking efficiency.
• Manage the ordering process for all Hub store consumables.
• Report on hours used in store on the hub operation to ensure timely credit from the finance team.
• Communicate productivity performance to the hub store teams and the wider team.
• Work with our courier partner to ensure collection deadlines and service level agreements are met.
• Support set up of new Hub stores and make necessary IT configuration adjustments.

This job is a good fit for you if:

• You have a good understanding of Superdrug store processes.
• You are motivated to get things right first time every time.
• You work well under pressure and consistently hit deadlines.
• You know you can add value through your great ideas.
• You are self-driven, collaborative, and have a sharp attention to detail.
• You have a strong interest in technology and its potential benefits for us.

What you'll need:

• You need to be comfortable with computers and the Office 365 suite.
• A strong understanding of Superdrug store processes.
• Excellent verbal and written communication skills.

Here's what's in it for you:

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products both in store and online.
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
• Company pension matching and bonus.
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes.
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.

Come and be part of something special.

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.