Vercel is seeking a Senior Technical Account Manager to own post-sales technical relationships for a portfolio of large enterprise customers. You will drive annual TAM renewals, coordinate weekly check-ins, and lead post-mortems for incidents, ensuring remediation and architectural alignment with product and engineering.
You will scope FDE work, audits for professional services, and translate customer needs into a clear technical roadmap while managing escalations and executive readouts.
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Senior Technical Account Manager - Enterprise Success & Renewal employer: Vercel Inc.
Vercel is an exceptional employer that champions innovation and collaboration, making it an ideal place for the Head of Solutions Architecture role. With a strong focus on employee growth through mentorship and networking opportunities, Vercel fosters a dynamic work culture that values inclusivity and technical excellence. Located in vibrant cities like London and Berlin, employees enjoy a hybrid work model, competitive compensation, and the chance to shape the future of web and AI products alongside industry leaders.
