At a Glance
- Tasks: Support Pro customers with technical guidance and optimise their use of Vercel's platform.
- Company: Vercel empowers developers to create faster, personalised web experiences with cutting-edge tools.
- Benefits: Enjoy competitive pay, flexible time off, mentorship opportunities, and a WFH budget.
- Why this job: Join a dynamic team shaping the future of web development while working remotely or in-office.
- Qualifications: 3+ years in a technical sales role; strong understanding of web technologies, especially Next.js.
- Other info: Inclusive workplace culture encouraging diverse applicants; remote work options available.
The predicted salary is between 36000 - 60000 Β£ per year.
About Vercel:
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.
Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you\’re building on our platform, supporting our customers, or shaping our story: You can just ship things.
About the Role:
Vercel is seeking a highly technical and sales-oriented Pro Executive to support our Pro customers throughout their lifecycle. This unique role combines elements of Account Executive, SDR, CS Representative, and Sales Engineer positions. The ideal candidate will be passionate about web technologies, deeply versed in Next.js and Vercel\’s offerings, and have a strong background in technical sales.
If youβre based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you\’re located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What You Will Do:
- Optimize configurations for Pro customers to ensure they\’re getting the most out of Vercel\’s platform
- Recommend changes to improve site performance and overall user experience
- Position and articulate the benefits of different Vercel plans and products to drive expansion and adoption
- Introduce and coordinate with other internal Vercel resources where relevant to support customer success
- Provide exceptional technical guidance and support throughout the customer lifecycle
- Act as a bridge between Pro customers and Vercel\’s product team, gathering feedback and insights
About You:
- Deep technical understanding of web technologies, particularly Next.js and Vercel\’s platform
- 3+ years of experience in a technical, sales, or customer support role for a technical product
- Excellent communication skills, able to explain complex technical concepts to both technical and non-technical stakeholders
- Strong problem-solving abilities and attention to detail
- Self-motivated and able to work independently while also collaborating effectively with cross-functional teams
- Passion for web development and staying current with the latest trends and technologies
Bonus If You:
- Have hands-on experience with web development using Next.js
- Familiarity with other frontend frameworks and static site generators
- Experience with cloud infrastructure and serverless technologies
- Understanding of web performance optimization techniques
- Knowledge of SEO best practices
Benefits:
- Competitive compensation package, including equity.
- Inclusive Healthcare Package.
- Learn and Grow – we provide mentorship and send you to events that help you build your network and skills.
- Flexible Time Off.
- We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don\’t necessarily check every box on the job description.
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Pro Executive Remote - Germany, Netherlands, United Kingdom employer: vercel.com
Contact Detail:
vercel.com Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Pro Executive Remote - Germany, Netherlands, United Kingdom
β¨Tip Number 1
Familiarise yourself with Vercel's platform and its offerings, especially Next.js. Understanding the technical aspects will help you articulate the benefits to potential customers during interviews.
β¨Tip Number 2
Network with current or former employees of Vercel on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
β¨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully supported customers in a technical capacity. This will demonstrate your problem-solving skills and ability to communicate complex concepts.
β¨Tip Number 4
Stay updated on the latest trends in web development and cloud infrastructure. Being knowledgeable about current technologies will show your passion for the field and your commitment to continuous learning.
We think you need these skills to ace Pro Executive Remote - Germany, Netherlands, United Kingdom
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Pro Executive position. Familiarise yourself with Vercel's products, especially Next.js, and think about how your experience aligns with the role.
Tailor Your CV: Customise your CV to highlight relevant experience in technical sales, customer support, or web technologies. Emphasise your problem-solving skills and ability to communicate complex concepts clearly, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for web development and your understanding of Vercel's mission. Mention specific experiences that demonstrate your technical expertise and how you can contribute to customer success.
Showcase Your Technical Skills: If you have hands-on experience with Next.js or other relevant technologies, be sure to include this in your application. Providing examples of past projects or achievements can help illustrate your capabilities and enthusiasm for the role.
How to prepare for a job interview at vercel.com
β¨Show Your Technical Knowledge
Make sure to brush up on your understanding of web technologies, especially Next.js and Vercel's offerings. Be prepared to discuss how these technologies can be optimised for customer success.
β¨Demonstrate Your Sales Skills
Since this role combines technical and sales elements, be ready to showcase your experience in technical sales. Prepare examples of how you've successfully communicated complex concepts to both technical and non-technical stakeholders.
β¨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of specific instances where you identified a problem and implemented a solution, particularly in a technical context.
β¨Express Your Passion for Web Development
Let your enthusiasm for web development shine through. Discuss the latest trends and technologies you're excited about, and how they relate to Vercel's mission and products.