Sales Support Advisor

Do you thrive in a fast-paced environment where no two days are the same?

Are you passionate about supporting sales teams, solving problems, and driving excellent customer outcomes?

At Clear Business, we're looking for a proactive and detail-oriented Sales Support Advisor to join our growing team.

This is an exciting opportunity to play a key role in supporting our sales channels and partner network, ensuring colleagues and partners have the tools, knowledge, and support they need to succeed.

If you're organised, commercially minded, and enjoy building strong relationships while improving processes, we'd love to hear from you.

What We Want You To Do

As a Sales Support Advisor, you'll be the central point of contact for sales support queries across our internal sales teams and partner network.

You'll help ensure processes run smoothly, provide guidance on compliance and operational procedures, and support initiatives that improve performance and customer experience.

Your responsibilities will include

• Supporting sales colleagues and partners with queries relating to pricing, processes, compliance, and contract execution.
• Acting as a key contact for partner administration and sales support requests.
• Reviewing reports and account information to ensure actions are completed and opportunities are progressed correctly.
• Investigating recurring issues and working with stakeholders to identify root causes and drive improvements.
• Supporting governance meetings and partner reviews through the preparation of reports, action trackers, and performance insights.
• Analysing performance data to identify trends, challenges, and opportunities.
• Building strong working relationships across the business and with external partners.
• Identifying and implementing process improvements that enhance efficiency, partner performance, and customer outcomes.
• What you need to have already done to be right for this role

We're looking for someone who can bring experience, enthusiasm, and a customer-first approach.

You'll ideally have

• Previous experience in a high-volume B2B sales, sales support, or customer service environment.
• Experience managing customer accounts and supporting issue resolution.
• Experience supporting sales channels with multiple products, pricing structures, or contract types.
• An understanding of regulatory requirements that impact sales processes and customer interactions.
• Experience working with reports, data analysis, and performance information.

Skills

• An excellent communicator with strong written and verbal skills.
• Highly organised with exceptional attention to detail.
• Commercially aware and able to understand the impact operational performance has on business results.
• Naturally curious with strong problem-solving abilities.
• Someone who takes ownership and follows tasks through to completion.
• Team player who enjoys building relationships across multiple teams and stakeholders.
• Our Story

Clear Business was established with the goal of simplifying our customers' lives and making our colleagues' experiences more rewarding.

As one of the top providers for small businesses in the UK, we offer a truly distinctive service by providing all essential services in one place: Phone, Broadband, Mobile, Water, Gas, Green Electricity, Payment Services, and Insurance.

In return for your hard work, you’ll get

It takes all kinds of people to make Clear Business the success that we are, and we’ve got a range of benefits to make sure everyone is happy.

• Bonus scheme
• Pension contributions and life assurance coverage
• Generous discounts at numerous high street and online retailers
• 25 days holiday, increasing to 28 days through length of service
• Enjoy your birthday off every year
• Purchase up to 10 additional holidays and sell up to 5 days per year
• Cycle to work scheme
• Comprehensive well-being support, including round-the-clock access to a GP, mental health assistance, fitness programs, and complimentary legal and financial advice
• The important extras
• Join or giving back initiative and support with charity fundraising and volunteering activities
• Full time/Permanent contract of 37.5 hours per week
• Enjoy fantastic on-site amenities including a complimentary gym & free parking.
• No weekends and every bank holiday off
• What Happens Next

If you're looking for your next challenge and have the skills, experience and ambition to succeed in this role, we'd love to hear from you.

Across Clear Business, we’re passionate about creating an inclusive team and celebrating our diversity.

We want talented people with great skills and matching values to join our teams.

Successful candidates will be subject to pre-employment checks.

Please note that this vacancy may close early if we receive a sufficient number of suitable applications; however, we may retain your application on file for future opportunities.

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