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For Companies At a Glance
- Tasks: Build strong customer relationships and drive continuous improvement in glass packaging.
- Company: Join Verallia, a leader in sustainable glass packaging solutions.
- Benefits: Dynamic work environment, growth opportunities, and a focus on sustainability.
- Why this job: Make a real impact while championing innovation and customer care.
- Qualifications: Strong technical knowledge, teamwork skills, and a customer-centric mindset.
- Other info: Collaborative culture with a commitment to health, safety, and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
What You’ll Do
- Build strong, long-term relationships with key customer stakeholders through regular site visits and proactive engagement.
- Act as a technical ambassador at customer sites, supporting supply continuity and identifying opportunities for decarbonisation, cost savings, and process optimisation.
- Lead on-site assessments and line audits to ensure product and packaging alignment, quality assurance, and operational efficiency.
- Support New Product Development by managing trials, gathering feedback, and driving improvements across glass, decoration, and packaging.
- Collaborate with internal teams and third-party providers to maintain supply chain visibility and continuity.
- Take ownership of the customer claims process, conducting investigations and coordinating resolution plans.
- Monitor competitor activity and share insights to inform strategic decisions.
- Champion health & safety and ensure compliance with company procedures at all times.
What You’ll Bring
- Health & Safety awareness
- Customer-centric mindset
- Respect for people, laws & the environment
- Teamwork and collaboration
- Accountability and empowerment
- Strong technical knowledge and data literacy
- Quality tools and standards expertise
- Commercial awareness and negotiation skills
- Excellent communication and influencing abilities
- Decision-making and IT literacy
Performance Measures
- Resolution of customer claims
- Value optimisation (COâ‚‚ savings and cost efficiencies)
Why Join Us?
At Verallia, we’re committed to sustainability, innovation, and excellence. You’ll be part of a collaborative team that values integrity, continuous improvement, and customer care. We offer a dynamic work environment, opportunities for growth, and the chance to make a real impact.
Ready to shape the future of glass packaging with us? Apply now or reach out for more information.
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Technical Account Manager employer: Verallia UK
Contact Detail:
Verallia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at Verallia on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research Verallia's sustainability goals and think about how your skills can contribute. Be ready to discuss specific examples of how you've built customer relationships or driven improvements in past roles.
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with interviewers, let your enthusiasm for technical account management and customer service shine through. They want to see that you're genuinely excited about making an impact.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Account Manager role. Highlight your relevant experience in customer service and technical knowledge, as this will show us that you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in past roles. Whether it’s your communication abilities or your knack for problem-solving, we want to see how you can bring value to our team.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits well with our culture at Verallia, so don’t be afraid to show us who you are and what you’re passionate about.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can get back to you quicker!
How to prepare for a job interview at Verallia UK
✨Know Your Technical Stuff
As a Technical Account Manager, you'll need to showcase your strong technical knowledge. Brush up on relevant industry standards and quality tools before the interview. Be ready to discuss how you've applied this knowledge in past roles, especially in areas like decarbonisation and process optimisation.
✨Demonstrate Customer-Centricity
Verallia is all about building strong relationships with customers. Prepare examples of how you've successfully engaged with clients in the past. Think about specific situations where you’ve gone above and beyond to meet customer needs or resolve issues.
✨Showcase Your Collaboration Skills
This role requires teamwork and collaboration with various internal teams and third-party providers. Be prepared to share experiences where you’ve worked effectively in a team setting. Highlight any cross-functional projects you've been involved in and how they contributed to overall success.
✨Be Ready for Problem-Solving
You’ll need to take ownership of the customer claims process, so think of examples where you've successfully resolved complex issues. Discuss your approach to investigations and how you coordinate resolution plans. This will demonstrate your accountability and decision-making skills.
