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- Tasks: Manage technical service delivery and build strong customer relationships.
- Company: Join a dynamic team at Verallia, a leader in the packaging industry.
- Benefits: Flexible working hours, competitive salary, and full training provided.
- Why this job: Make a real impact by enhancing customer satisfaction and loyalty.
- Qualifications: Customer-focused with strong communication and organisational skills.
- Other info: Exciting opportunity for growth in a supportive environment.
The predicted salary is between 3000 - 4200 £ per month.
We are currently seeking to replace one of our Technical Account Managers to take responsibility for managing the overall technical service offering for individual customer accounts. Based predominantly in England, the role may occasionally require travel to Wales, Ireland and Europe.
As a key point of contact for our customers, you will help maintain, develop and strengthen relationships by delivering a comprehensive technical support service across all areas of the business. Your success will be measured by your ability to build and sustain strong, long‑lasting partnerships with your customers.
Key Responsibilities:- Manage and support technical service delivery across a portfolio of customer accounts.
- Develop proactive relationships to enhance customer satisfaction and loyalty.
- Identify opportunities to improve product and packaging performance throughout the supply chain.
- Provide guidance, support and solutions in response to customer technical queries.
- Work collaboratively with internal teams to ensure customer expectations are met.
- Travel as required to fulfil customer and business needs.
- We are looking for a customer‑focused, driven and adaptable individual with a proven track record in customer account management.
- The ability to identify opportunities for product and process improvement.
- A technical background - ideally within the bottling or packaging industry, although this is not essential. Full technical training will be provided for the right candidate.
- Strong communication, organisational and negotiation skills.
- Confidence in decision-making and the ability to handle conflict effectively.
- The ability to work both independently and as part of a team.
- Excellent time‑management skills and the ability to prioritise a busy workload.
This is a monthly paid staff position, working 35 hours per week, however, due to the nature of the role, there may be occasions when you will be required to work over and above your contracted hours and demonstrate a level of flexibility.
If you are seeking a new, exciting and challenging opportunity and you possess the drive and determination to excel, this could be the perfect role for you.
Anyone wishing to apply should do so via email to Verallia.uk.recruitment@verallia.com with an up-to-date CV and covering letter, stating why you would like to apply for this position and outlining any relevant skills. Alternatively, apply in writing to Simon Foreman, HR Officer, at Verallia UK, South Accommodation Road, Leeds LS10 1NQ.
Technical Account Manager in Leeds employer: Verallia UK
Contact Detail:
Verallia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing the ins and outs of what they offer will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Practice your communication skills! As a Technical Account Manager, you'll need to convey complex information clearly. Try mock interviews with friends or use online resources to sharpen your pitch.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Technical Account Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Account Manager role. Highlight your experience in customer account management and any technical background you have, especially if it's related to bottling or packaging.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're excited about this role and how your skills align with what we're looking for. Be genuine and let your personality come through.
Showcase Your Communication Skills: As a key point of contact for our customers, strong communication is essential. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Verallia UK
✨Know Your Technical Stuff
Brush up on your technical knowledge, especially if you have a background in bottling or packaging. Be ready to discuss how your skills can enhance the technical service delivery for customer accounts.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've developed strong relationships with customers in the past. Highlight your ability to enhance customer satisfaction and loyalty, as this is key to the role.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified opportunities for improvement or provided solutions to technical queries. This will show your proactive approach and adaptability.
✨Be Ready for Flexibility
Since the role may require occasional travel and flexibility in working hours, be prepared to discuss your availability and willingness to adapt to the needs of the business and customers.