Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers in adopting Veracode solutions and resolve complex software security challenges.
- Company: Join Veracode, a global leader in Application Risk Management for the AI era.
- Benefits: Enjoy unlimited paid time off, flexible work arrangements, and extensive training opportunities.
- Why this job: Make a real impact in the security market while growing your career in a dynamic environment.
- Qualifications: Five years in information security or software development with strong customer-facing skills.
- Other info: Fluency in French required; travel 10-25%.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Senior Customer Success Engineer
Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode!
Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.
We are seeking a highly skilled and experienced Senior Customer Success Engineer to join our team, supporting customers with product adoption and resolving complex technical challenges in their software security programs. Customer Success Engineers play a critical role in building and sustaining customer relationships while driving the adoption and success of Veracode solutions. The Customer Success Engineer works closely with the Customer Success team to build long-term business relationships with our customers, which helps maintain and grow our business.
The ideal candidate will have a mix of technical and business savvy, bringing a consultative mindset and approach, an ability to work cross functionally, and strong presentation skills. Veracode has an environment that fosters upward mobility and career growth so we are searching for high energy, hard-working individuals that would like to grow with us.
What you will be responsible for:
- Discover and understand the technologies, solutions, constraints, and challenges for a cloud security, application security, and vulnerability management program
- Match Veracode solutions to customer\’s technical, security, and business needs.
- Assist and advise on the effective use of Veracode security products and their alignment with a customer\’s environment.
- Collaborate with Customer Success Manager on designated accounts through customer onboarding to ensure a successful customer launch.
- Demonstrate and integrate Veracode products across the entire software development toolchain.
- Present Veracode’s vision, strategy and product roadmaps to executives and technical management.
- Provide customer-oriented feedback to internal product development groups to guide the future direction of Veracode solutions.
- Keep abreast of security industry trends, emerging development technologies and apply them to improve customer’s technical goals.
Required Skills:
- Minimum five years’ experience in the information security or software development industry.
- Customer facing experience with strong listening and business relationship skills.
- System integration and automation experience with an emphasis on CI/CD (AWS, Azure DevOps, GitHub, Jenkins, etc.)
- Experience writing scripts with Python, Postman, etc. to automate tasks via security tool APIs (REST & GraphQL)
- Familiarity with how .NET, Java, JavaScript programs are compiled and packaged.
- Hands‑on experience with application security solutions (Veracode, Synopsys, Checkmarx, Snyk, etc.) and cloud security solutions (Wiz, Palo Alto Prisma, Orca, AWS Security Hub, etc.)
- Customer requirement gathering, prioritization and scoping experience.
- Enthusiastic, self-starter with a charismatic personality
- Must be willing to travel 10-25%
What we offer you:
- Medical, Dental, and Vision Coverage to meet all your healthcare needs
- Unlimited paid time off and flexible work arrangements to support a healthy work-life balance
- Extensive development and training offerings to help you grow with us
- An annual contribution of 6% towards your pension
- Life assurance, personal accident, and long-term disability insurance
- Enhance parental leave initiatives as well as other family friendly benefits
- Annual fitness reimbursements and access to apps that support wellbeing
- Summer and end of year social events to bring the team together and celebrate our success
Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Fraudulent Recruitment Alert – Be Aware and Stay Informed
At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information.
Here’s our recruitment promise to you:
- Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers.
- Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.
- Email Verification: Recruiting emails from Veracode will always originate from an \”@veracode.com\” email address.
If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at careers@veracode.com before taking any further action.
#J-18808-Ljbffr
Senior Customer Success Engineer employer: Veracode
Contact Detail:
Veracode Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Success Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Veracode on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Veracode's products inside out. Dive into their solutions and think about how they align with customer needs. This will help you showcase your consultative mindset during the chat.
✨Tip Number 3
Practice your presentation skills! You might need to demonstrate Veracode’s vision and product roadmaps, so being able to present confidently will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Veracode team.
We think you need these skills to ace Senior Customer Success Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Customer Success Engineer role. Highlight your relevant experience in information security and software development, and show how your skills align with what we’re looking for at Veracode.
Showcase Your Technical Skills: Don’t hold back on showcasing your technical prowess! Mention your experience with CI/CD tools, scripting languages like Python, and any application security solutions you’ve worked with. We love seeing candidates who can demonstrate their hands-on experience.
Be Personable and Engaging: Remember, we’re looking for someone with a charismatic personality! Use your cover letter to convey your enthusiasm and how you can build strong relationships with customers. A little personality goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at Veracode!
How to prepare for a job interview at Veracode
✨Know Your Tech Inside Out
As a Senior Customer Success Engineer, you'll need to be well-versed in application security and cloud security solutions. Brush up on Veracode's products and similar tools like Snyk or Checkmarx. Be ready to discuss how these technologies can solve customer challenges.
✨Showcase Your Consultative Skills
This role requires a consultative mindset, so prepare examples of how you've successfully matched technical solutions to business needs in the past. Think about specific scenarios where your input made a difference in customer satisfaction or product adoption.
✨Practice Your Presentation Skills
You'll be presenting Veracode's vision and product roadmaps to executives, so practice articulating complex ideas clearly and confidently. Use mock presentations to get comfortable with your delivery and anticipate questions that might come up.
✨Stay Updated on Industry Trends
The security landscape is always evolving, so make sure you're up-to-date with the latest trends and technologies. Being able to discuss recent developments will show your passion for the field and your commitment to helping customers achieve their goals.
