At a Glance
- Tasks: Manage customer renewals and enhance relationships to ensure smooth contract execution.
- Company: Join Veracode, a global leader in Application Risk Management for the AI era.
- Benefits: Enjoy unlimited paid time off, flexible work arrangements, and comprehensive healthcare coverage.
- Other info: Dynamic team culture with extensive development opportunities and social events.
- Why this job: Be part of a high-growth company making an impact in the security market.
- Qualifications: 3+ years in a related field with strong customer-facing communication skills.
The predicted salary is between 63000 - 77000 £ per year.
Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market?
Look no further than Veracode!
Veracode is a global leader in Application Risk Management for the AI era.
Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.
Learn more at www. veracode. com, on the Veracode blog, and on Linked In and Twitter.
Renewals Analyst
Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market?
Look no further than Veracode!
Veracode is a global leader in Application Risk Management for the AI era.
Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.
Learn more at www. veracode. com, on the Veracode blog, and on Linked In and Twitter.
As a Renewals Specialist, you will provide high standards of service to Veracode's customers.
You will be responsible for identifying and strengthening relationships with key customer stakeholders, identifying and mitigating potential renewal roadblocks, and enhancing a smooth renewal experience for our customers by leading them through the renewal journey, negotiating terms and engaging resources across Veracode to enable the adoption and expansion of the Veracode product.
You will also be liaising with internal teams to ensure maximum product usage and value recognition from their investment in the platform.
What you will be responsible for
- Manage a portfolio of customer renewal end-to-end, identifying and mitigating roadblocks at an early stage, in order to ensure a successful, on-time, execution of the contract.
- Partner with colleagues in Customer Success and Sales teams to provide seamless support during renewals - especially in those renewal cycles that include expansion or add-on opportunity.
- Identify and manage client stakeholders and build and maintain relationships with key individuals to make sure we’re consistently aligned on requirements and have established Veracode champions within the account.
- Review and understand contract terms and conditions, work closely with the finance and legal departments to ensure contracts are compliant, and spearhead contract workflow within Veracode.
- Identify opportunities to broaden Customer's use of the Veracode platform, document such leads and engage Sales to collaborate on expanding Veracode’s presence within the account.
- Pro-actively collect, analyze and share customer feedback with colleagues in the professional services, sales, and R&D teams.
- Support the growth and further development and automation of renewal processes for the business.
Required Skills
- 3+ years of experience in a related field or industry such as high tech, software, or a Saa S provider
- Effective customer-facing communication skills.
- Proven success and genuine enthusiasm working directly with customers.
- Proven ability to engage across corporate functions (Customer Success, Product Management and Sales).
What we offer you
- Medical, Dental, and Vision Coverage to meet all your healthcare needs
- Unlimited paid time off and flexible work arrangements to support a healthy work-life balance
- Extensive development and training offerings to help you grow with us
- An annual contribution of 6% towards your pension
- Life assurance, personal accident, and long-term disability insurance
- Enhance parental leave initiatives as well as other family friendly benefits
- Annual fitness reimbursements and access to apps that support wellbeing
- Summer and end of year social events to bring the team together and celebrate our success
- Fraudulent Recruitment Alert - Be Aware and Stay Informed
At Veracode, we prioritize a secure recruitment process.
Unfortunately, fake recruitment and job offer scams are on the rise.
They aim to deceive candidates through emails and calls to obtain sensitive information.
Here’s our recruitment promise to you
- Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers.
- Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.
- Email Verification: Recruiting emails from Veracode will always originate from an “@veracode. com" email address.
If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at careers@veracode. com before taking any further action.
#J-18808-Ljbffr
Renewals Analyst employer: Veracode
Veracode is an innovative and high-growth company that stands out as a global leader in Application Risk Management, offering a dynamic work environment where employees can thrive. With a strong focus on employee development and a collaborative culture, Veracode provides its team members with the opportunity to engage in meaningful work while contributing to cutting-edge security solutions. Located in a vibrant market, the Principal Account Executive role offers not only competitive compensation but also the chance to be part of a multi-award-winning team dedicated to excellence and growth.
