At a Glance
- Tasks: Lead the Customer Success team to enhance university partnerships and drive growth.
- Company: Vepple, a dynamic company focused on higher education success.
- Benefits: Flexible hybrid work environment and opportunities for professional development.
- Other info: Join a passionate team dedicated to transforming the customer experience.
- Why this job: Make a real impact in higher education while developing your leadership skills.
- Qualifications: Strong management skills and experience in customer success or partnerships.
The predicted salary is between 60000 - 80000 £ per year.
Vepple is seeking a Head of Customer Success to lead the Customer Success function, reporting to the CEO. This role is pivotal in ensuring retention, renewals, and expansion growth across university partnerships, combining strategic leadership and excellent management skills.
The ideal candidate will drive commercial accountability and build partnerships, with a strong focus on customer experience and team development. A flexible hybrid work environment is offered.
Head of Customer Success & Growth (Higher Ed) employer: Vepple
Vepple is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. With a flexible hybrid work environment, we empower our team to thrive while fostering strong partnerships in the higher education sector, ensuring that every employee can contribute meaningfully to our mission of enhancing customer success and experience.
