At a Glance
- Tasks: Coordinate transport operations, ensuring safety and service excellence every day.
- Company: Join Veolia, a leader in environmental services with a focus on community and inclusivity.
- Benefits: Enjoy 25 days of leave, enhanced pension, discounts, and ongoing training.
- Other info: Be part of a recognised top workplace with great career growth opportunities.
- Why this job: Make a real difference in the environment while building a rewarding career.
- Qualifications: Strong communication skills and understanding of transport compliance required.
The predicted salary is between 28500 - 28500 £ per year.
Salary: £28,500 per annum plus Bonus and Veolia benefits
Hours: 40 hours per week, Monday to Friday 8:00 AM - 5:00 PM
Location: Derby, DE24 8PX
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It doesn't matter if you're looking to overhaul the industry, or just do a good day's work. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- 25 days of annual leave
- Access to our enhanced pension scheme
- Free physiotherapy service
- Discounts on everything from groceries to well-known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- Ongoing training and development opportunities, allowing you to reach your full potential
- Stream - Employee financial well-being support: early access to your earned pay, savings, budgeting, financial coaching & rewards
What you'll be doing:
- Ensure Quality, Health, Safety and Environment remains the number one priority within the transport operation, providing a safe workplace for employees.
- Manage the service delivery on a daily basis, including the dynamic planning of work to vehicles/routes, proactively communicating with customers, maintaining contact with drivers throughout the day, and undertaking debriefs.
- Ensure that Service excellence is delivered, this includes: Delivery of service, Recovery (next working day) and communication of non-service/missed lifts within company parameters.
- Assist the Service Manager to identify routing efficiencies and capacity.
- Effective container stock level control and customer and driver communication.
- Assist the Service Manager to ensure People management processes and procedures are adhered to in line with company policies.
- Deliver Toolbox Talks to drivers and operatives.
- Conduct first stage formal investigations into accidents and incidents as directed by the Service Manager.
- Adhere to and comply with all aspects of Operator Licence obligations.
- Manage the day-to-day activities of all drivers at the depot including compliance, performance and leave entitlements.
- Work closely with the Service Manager to deliver depot KPI's.
- Ensure that all safety concerns and near misses are logged on Ecoonline and closed off within the company's agreed timescales and quality feedback is provided to originators.
What we're looking for:
Essential:
- Able to demonstrate an understanding of transport compliance and WTD.
- Good communication skills communicating with people of all levels including drivers, frontline employees and customers.
- Ability to organise a busy workload and operate at a fast pace.
- Working with a quality management system e.g. ISO.
- Managing transport compliance.
- Experienced IT Skills, and the ability to adapt to Google operating systems.
Desirable:
- Previous experience operating within a similar industry; waste/transport/logistics.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Service Coordinator employer: veoliauki
Veolia is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With benefits such as 25 days of annual leave, access to enhanced pension schemes, and ongoing training opportunities, employees in Derby can thrive both personally and professionally while contributing to meaningful environmental initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like veoliauki.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by veoliauki. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at veoliauki, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at veoliauki and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into veoliauki. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at veoliauki
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at veoliauki.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to veoliauki.
