At a Glance
- Tasks: Manage service delivery and support drivers while ensuring compliance and safety.
- Company: Join Veolia, a leader in environmental services with a commitment to community.
- Benefits: Enjoy 25 days annual leave, bonuses, discounts, and health support.
- Other info: Recognised as one of The Sunday Times Best Places to Work for three years running.
- Why this job: Make a positive impact on your community while developing your career.
- Qualifications: Strong communication skills and understanding of transport compliance required.
The predicted salary is between 36000 - 44000 £ per year.
Transport Service Coordinator
Salary: £29,705.20 per annum, plus 15% annual employee bonus scheme, 3% annual salary review & Veolia benefits
Hours: Monday to Friday, 40 hours per week
Location: Cardiff, CF15 7QT
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- 25 days of annual leave
- Access to our company pension scheme
- Stream - Employee financial well being support: early access to your earned pay, savings, budgeting, financial coaching & rewards
- Discounts on everything from groceries to well known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- One paid days leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing:
- Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes
- Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers
- Completing debriefs with front line staff and reporting necessary actions or updates as required
- Face-to-face engagement with drivers, supporting them to address any issues on route
- Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue
- Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance)
What we're looking for:
Essential:
- Able to demonstrate an understanding of transport compliance and WTD
- Good communication skills communicating with people of all levels including drivers, frontline employees and customers
- Ability to organise a busy workload and operate at a fast pace
- Working with a quality management system e.g. ISO
- Managing transport compliance
- Experienced IT Skills, and the ability to adapt to Google operating systems
Desirable:
- Previous experience operating within a similar industry; waste/transport/logistics
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and met the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Service Coordinator in Cardiff employer: veoliauki
Veolia is an exceptional employer, offering a supportive and inclusive work culture in Cardiff that prioritises employee well-being and development. With competitive benefits such as a generous annual leave policy, financial wellness support, and ongoing training opportunities, we empower our Service Coordinators to thrive while making a positive impact on their communities and the environment. Join us and be part of a team recognised as one of The Sunday Times Best Places to Work for three consecutive years, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Cardiff
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like veoliauki.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by veoliauki. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Service Coordinator in Cardiff
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at veoliauki, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at veoliauki and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into veoliauki. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at veoliauki
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at veoliauki.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to veoliauki.
