At a Glance
- Tasks: Coordinate contracts and build strong relationships to ensure top-notch service delivery.
- Company: Join Veolia, a leader in sustainability and community support.
- Benefits: Enjoy 25 days leave, health resources, and discounts on everyday essentials.
- Other info: Be part of a diverse team recognised as one of the Best Places to Work.
- Why this job: Make a real impact on the environment while growing your career.
- Qualifications: A Level education, strong communication skills, and customer service experience.
Salary: £30,000.00 per annum plus Veolia benefits
Hours: 40 hours per week
Location: Four Ashes, Wolverhampton, West Midlands, WV10 7DG
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a DESA Contract Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- 25 days of annual leave plus bank holidays
- Access to our company/people's pension scheme
- Discounts on everything from groceries to well-known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
- One paid day’s leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing:
- Build and maintain strong, respectful relationships with internal stakeholders and external customers, ensuring service delivery meets contractual KPIs.
- Respond to and resolve customer requests promptly, using effective problem-solving to help optimise contract revenue and margin.
- Produce clear, accurate and transparent reports on work completed under the contract.
- Support DESA customers and ensure services are delivered in line with their requirements, while identifying and promoting opportunities for growth through new services and customers.
- Help ensure Veolia continues to provide a competitive, high-quality service offering to DESA.
- Promote waste hierarchy improvements and minimise the environmental impact of haulage.
- Ensure tasks are allocated to the correct recipients in a timely manner and tracked through to completion.
What we're looking for:
- Education to A Level (or equivalent) standard.
- Strong organisational and planning skills.
- Confident communication skills, both written and verbal.
- Experience in a customer-focused environment.
- Knowledge of the waste industry (desirable).
What's next?
Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Contract Coordinator in Wolverhampton employer: Veolia
As an Employee Relations Specialist at Veolia, you will join a forward-thinking company that prioritises sustainability and employee well-being. With competitive salaries, comprehensive benefits, and a supportive work culture, Veolia fosters professional growth and development while making a positive impact on the environment. Working predominantly in the North West of the UK, you'll have the opportunity to engage with diverse operational sites and contribute to meaningful initiatives that benefit both employees and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Coordinator in Wolverhampton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Veolia and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Veolia!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Veolia keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Contract Coordinator in Wolverhampton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Veolia:This is your chance to really connect with the team at Veolia. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Veolia
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Veolia.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Veolia that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Veolia. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
