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- Tasks: Manage contracts and relationships to ensure top-notch service delivery and performance.
- Company: Join Veolia, a leader in sustainability and environmental care.
- Benefits: Enjoy 25 days annual leave, discounts, and health support resources.
- Why this job: Make a real impact on the environment while developing your career.
- Qualifications: A Level education or equivalent, with customer-facing experience preferred.
- Other info: Be part of a diverse team recognised as one of the best places to work.
The predicted salary is between 30000 - 42000 £ per year.
Grade: 4.3
Hours: 40 hours per week, Mon-Fri 08:30am - 5pm
Location: 1 Station Road, Four Ashes, Wolverhampton, West Midlands, WV10 7DG
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Contract Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- 25 days of annual leave plus bank holidays
- Access to our company/people's pension scheme
- Discounts on everything from groceries to well known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
- One paid day’s leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing:
- Manage internal and external stakeholder relationships to ensure contractual KPIs and service level agreements are consistently met or exceeded
- Analyse customer requirements and operational challenges to identify solutions that optimise contract revenue, margin performance and service efficiency
- Produce accurate, timely and comprehensive reporting on all contract activities, including performance metrics, compliance data and operational outputs
- Act as primary point of contact for DESA customers, ensuring service delivery aligns with contractual specifications while identifying opportunities for service expansion and new business development
- Monitor market conditions and competitor activity to maintain Veolia's competitive positioning within the DESA framework
- Implement waste hierarchy principles across all operations
- Coordinate task allocation and tracking systems to ensure all work orders are assigned to correct recipients and monitored through to completion
What we're looking for:
- A Level standard education or equivalent vocational qualification
- Proven experience in a customer-facing role within the waste management, recycling, environmental services or logistics sectors
- Demonstrable experience in contract management, account management or service coordination
- Strong analytical capabilities with experience in performance reporting, data analysis and KPI management
- Proficiency in Microsoft Office suite (Excel, Word, Outlook) and experience with CRM or job management systems
- Understanding of waste classification, duty of care documentation and environmental compliance requirements
- Knowledge of DESA (Defence Estate Services Authority) contracts or public sector procurement frameworks would be advantageous
- Experience with waste transfer notes, consignment notes and hazardous waste documentation
- Familiarity with waste industry regulations including Environmental Permitting Regulations and Waste (England and Wales) Regulations
What's next?
Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Contract Coordinator in Wolverhampton employer: Veolia
Contact Detail:
Veolia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Coordinator in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission around sustainability and how your skills as a Contract Coordinator can contribute to that. Tailor your answers to show you're a perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience in contract management and customer-facing roles confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission at Veolia.
We think you need these skills to ace Contract Coordinator in Wolverhampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Contract Coordinator role. Highlight your relevant experience in contract management and customer-facing roles, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t forget to mention your analytical capabilities and proficiency in Microsoft Office. We love seeing candidates who can handle performance reporting and data analysis, so give us examples of how you've done this in the past!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right place and we can start reviewing it as soon as possible. Plus, it’s super easy!
How to prepare for a job interview at Veolia
✨Know Your Stuff
Before the interview, dive deep into the job description and understand what a Contract Coordinator does. Familiarise yourself with key terms like KPIs, service level agreements, and waste management regulations. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your skills in contract management and customer-facing positions. Think about times when you successfully managed stakeholder relationships or optimised contract performance. These stories will make you stand out!
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to sustainability and how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. Veolia values an inclusive culture, so being authentic can help you connect with your interviewers. Share your passion for environmental services and how you envision contributing to their mission.
