At a Glance
- Tasks: Lead a team in waste collection and street cleansing, ensuring deadlines are met.
- Company: Join Veolia, a leader in ecological transformation and community support.
- Benefits: Enjoy 25 days annual leave, discounts, and health resources plus a pension scheme.
- Why this job: Make a real impact on the environment while developing your skills in a supportive culture.
- Qualifications: Must have a Class 2 driving licence and strong time management skills.
- Other info: Flexible hours with overtime opportunities and a commitment to diversity and inclusion.
Salary - £17.59/hour, with additional team leader allowance of £280.62 per month, plus Veolia benefits.
Hours - 40 per week, Monday to Friday, 06:00 - 14:30 or 08:00 - 16:30 alternative each two weeks, 30 min unpaid break.
Location: Veolia Brent Wembley Stadium, Street Cleansing and Waste Collection.
Overtime Available: Weekdays and Saturdays x 1.5; Sundays and Bank Holidays x 2.
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- 25 days of annual leave plus bank holidays
- Access to our company pension scheme
- Discounts on everything from groceries to well-known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- One paid day’s leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What will you be doing?
- Prioritising workload for staff and themselves to meet essential deadlines.
- Understanding and embedding Veolia's values in your daily operation.
- Handle customer escalations promptly and follow through to resolution to ensure customer satisfaction.
- Maintain and clean internal and external areas using equipment supplied. (This will include but not limited to manual and mechanical sweeping, jet washing, bulky waste clearance, litter removal, dog fouling, rapid response to RTIs, spillages)
- Completing daily checks of the vehicle as per our driver operator handbook and ensuring all paperwork is kept up to date and submitted daily.
- Complying with all traffic laws and legislation including security and weight of loads.
- Report any accidents that occur during your shift to your Key Account Manager and all accident reports are completed in full each shift.
- Maintain courteous and professional relationships with the public, clients, staff and colleagues.
- You will be required to work overtime and weekends, as required, to complete your work.
What are we looking for?
Essential:
- Class 2 (Cat C) license
- Strong time management skills
- Able to work independently
- Team player with good communication
- Basic health & safety knowledge
- Understanding of stadium security rules
- Customer service focused
Desired:
- Previous Class 2 Driving experience preferred, but newly qualified drivers are also welcome to apply
- Knowledge of Wembley Stadium Security measures.
What’s next?
Apply today, so we can make a difference for generations to come.
We’re proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.
We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.
We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.
We therefore welcome and encourage all candidates who meet the minimum requirements to apply.
Team Leader employer: Veolia
Contact Detail:
Veolia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Veolia's values and mission. Understanding their commitment to ecological transformation will help you align your responses during the interview, showcasing your dedication to their goals.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves handling customer escalations, being able to demonstrate your ability to resolve issues effectively will set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience in team leadership or management. Even if it's informal, showing that you can prioritise workloads and support your team will be crucial for this position.
✨Tip Number 4
If you have knowledge of Wembley Stadium's security measures, make sure to mention it. This specific knowledge could give you an edge, as it shows you're prepared for the unique environment you'll be working in.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Team Leader role at Veolia. Emphasise your leadership abilities, time management skills, and any customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for environmental sustainability and your commitment to Veolia's values. Mention specific examples of how you've successfully led teams or handled customer escalations in the past.
Highlight Relevant Qualifications: Clearly state your Class 2 (Cat C) licence and any other relevant qualifications. If you have previous driving experience or knowledge of stadium security measures, make sure to include that as well.
Showcase Your Soft Skills: In your application, emphasise your communication skills and ability to work as part of a team. Provide examples of how you've maintained professional relationships with colleagues and clients in previous roles.
How to prepare for a job interview at Veolia
✨Understand the Company Values
Before your interview, take some time to research Veolia's values and mission. Be prepared to discuss how your personal values align with theirs, especially regarding ecological transformation and community support.
✨Demonstrate Leadership Skills
As a Team Leader, showcasing your leadership abilities is crucial. Prepare examples from your past experiences where you successfully managed a team, prioritised tasks, or resolved conflicts to ensure smooth operations.
✨Showcase Customer Service Focus
Since the role involves handling customer escalations, be ready to share instances where you provided excellent customer service. Highlight your problem-solving skills and how you ensured customer satisfaction in challenging situations.
✨Prepare for Practical Questions
Expect questions related to health and safety, traffic laws, and stadium security measures. Brush up on these topics and be ready to explain how you would apply this knowledge in your daily operations.