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- Tasks: Identify and resolve application issues to ensure smooth service delivery.
- Company: Join Veolia, a leader in resource management with a commitment to sustainability.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and health support resources.
- Why this job: Make a real impact while helping the world take better care of its resources.
- Qualifications: Experience with SAAS applications and knowledge of ITIL processes preferred.
- Other info: Hybrid working model with ongoing training and a focus on diversity and inclusion.
The predicted salary is between 24000 - 40000 £ per year.
Salary: 32,000 per annum plus 17.5% bonus and other Veolia benefits
Location: Hybrid working, 2 days in our Head office Cannock, WS11 8JP
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.
What we can offer you:
- Access to our company pension scheme
- Discounts on everything from groceries to well-known retailers
- Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to
- 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
- One paid day’s leave every year to volunteer and support your community
What you’ll be doing:
- Identify any impediments affecting the delivery of applications and services.
- Resolve issues in a timely manner to minimise downtime.
- Troubleshoot areas of poor performance and identify an effective resolution.
- Contribute to the planning and testing of the IT service plans.
- Support the activities of problem, change and release management.
- Assist with the transition of applications.
- Support stakeholders and share best practice methods.
What we’re looking for:
- Experience supporting one or more business critical SAAS applications (Software as a service).
- Understanding of incident, problem, change and release management processes.
- Knowledge of the ITIL Service Management framework.
- Stakeholder management skills.
- Knowledge of key applications, including Workday is desirable.
- Ongoing training and development opportunities, allowing you to reach your full potential.
What’s next? Apply today, so we can make a difference for generations to come.
We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Applications Analyst in Stafford employer: Veolia
Contact Detail:
Veolia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Analyst in Stafford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Veolia on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to applications support and ITIL processes. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of specific examples where you’ve resolved issues in SAAS applications or improved performance. We love hearing about real-life scenarios!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Applications Analyst in Stafford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Applications Analyst role. Highlight your experience with SAAS applications and any relevant ITIL knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled issues in previous roles. We’re keen on seeing your troubleshooting abilities and how you’ve resolved performance problems in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Veolia
✨Know Your Applications
Make sure you’re familiar with the specific SAAS applications mentioned in the job description, especially Workday if you have experience with it. Brush up on how these applications function and any common issues that arise, so you can discuss them confidently during the interview.
✨Understand ITIL Framework
Since knowledge of the ITIL Service Management framework is crucial for this role, take some time to review its key concepts. Be prepared to explain how you've applied these principles in past roles, particularly in incident, problem, change, and release management.
✨Showcase Stakeholder Management Skills
Think of examples where you’ve successfully managed stakeholders or resolved conflicts. Be ready to share how you communicated effectively and ensured everyone was on the same page, as this will demonstrate your ability to support stakeholders in the new role.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and the specific challenges they face with their applications. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
