Soft Services Manager
Soft Services Manager

Soft Services Manager

Full-Time 24000 - 40000 £ / year (est.) No home office possible
V

At a Glance

  • Tasks: Manage soft services, ensuring cleanliness and maintenance of facilities.
  • Company: Join Veolia, a leader in environmental solutions and community support.
  • Benefits: Enjoy 25 days leave, discounts, pension scheme, and free physiotherapy.
  • Why this job: Be part of a purpose-driven team making a positive impact on the environment.
  • Qualifications: Experience in facilities management and strong organisational skills required.
  • Other info: Recognised as one of The Sunday Times Best Places to Work for three years.

The predicted salary is between 24000 - 40000 £ per year.

Ready to find the right role for you? Salary: Up to £40,000 per annum plus Veolia benefits Hours: 40 hours per week, Mon – Fri 8.00am to 4.30pm Location: Portsmouth Airbus, Anchorage Road, PO3 5PU When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you\’re looking to overhaul the industry, or just do a good day\’s work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave plus bank holidays Refer an Engineer to us once you\’ve joined and earn £1000 Access to our people\’s pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you\’ll be doing: Ensuring the proper maintenance, cleanliness, and upkeep of the facilities soft services, including buildings, grounds and equipment. Coordinating with contractors and service providers for repairs, renovation and upgrades. Implementing and monitoring energy conservation and sustainability initiatives. Developing and implementing cleaning protocols and schedules to maintain a clean and hygienic environment. Supervising and managing the cleaning staff, ensuring adherence to Cleanroom and contract standards and procedures. Ensuring the proper handling, storage, and disposal of waste materials in compliance with environmental regulations. Prioritise proactive health and safety management, including thorough training and clear communication, to foster a culture of safety and well-being within soft services operations. Collaborating with the safety team to ensure compliance with occupational health and safety regulations. Conducting risk assessments and implementing measures to mitigate potential hazards. Negotiating and managing contracts with external service providers, such as cleaning companies, pest control, and catering contractors. Evaluating vendor performance and ensuring compliance with site requirements and service level agreements. Developing and managing budgets for soft services operations, including labour, materials, and contracted services. Ensuring compliance with relevant regulations, standards, and industry best practices, such as Cleanroom environmental, and safety regulations. What we\’re looking for: Highly organisational and professional individual with the ability to communicate to internal and external stakeholders in a clear and concise manner. Knowledge and experience of facilities soft services management and contract management. Good understanding of financial management, quoting and budgeting processes. Technical understanding of a manufacturing and/or cleanroom environment Knowledge and experience of contract KPI\’s and management of contractor performance. What\’s next? Apply today, so we can make a difference for generations to come. We\’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we\’re also transforming what it means to have a rewarding, purposeful career. We\’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We\’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Soft Services Manager employer: Veolia

Veolia is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With competitive benefits such as 25 days of annual leave, access to a pension scheme, and ongoing training opportunities, employees are empowered to reach their full potential while contributing to meaningful environmental initiatives in Portsmouth. Recognised as one of The Sunday Times Best Places to Work for three consecutive years, Veolia fosters a rewarding career experience where every team member can make a positive impact on the community and the planet.
V

Contact Detail:

Veolia Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Soft Services Manager

✨Tip Number 1

Familiarise yourself with Veolia's values and mission. Understanding their commitment to sustainability and community engagement will help you align your responses during interviews, showcasing how your personal values resonate with theirs.

✨Tip Number 2

Network with current or former employees of Veolia, especially those in soft services management roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.

✨Tip Number 3

Prepare specific examples from your past experience that demonstrate your organisational skills and ability to manage contracts effectively. Highlighting these skills will show that you are well-equipped for the responsibilities outlined in the job description.

✨Tip Number 4

Stay updated on industry trends related to facilities management and soft services. Being knowledgeable about the latest practices and technologies will not only impress during interviews but also show your commitment to continuous improvement in the field.

We think you need these skills to ace Soft Services Manager

Facilities Management
Contract Management
Budgeting and Financial Management
Health and Safety Compliance
Risk Assessment
Vendor Performance Evaluation
Communication Skills
Organisational Skills
Technical Understanding of Cleanroom Environments
Energy Conservation Initiatives
Cleaning Protocol Development
Staff Supervision and Training
Negotiation Skills
Knowledge of Environmental Regulations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and contract management. Use keywords from the job description to demonstrate that you meet the specific requirements for the Soft Services Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and ability to communicate effectively with stakeholders. Mention your experience with health and safety management, as well as your understanding of financial management and budgeting processes.

Highlight Relevant Achievements: In both your CV and cover letter, include specific examples of past achievements related to soft services management. This could be successful projects you've led, improvements in cleaning protocols, or effective contract negotiations.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for the Soft Services Manager position.

How to prepare for a job interview at Veolia

✨Showcase Your Organisational Skills

As a Soft Services Manager, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples of how you've successfully organised projects or teams in the past, highlighting your attention to detail and time management skills.

✨Understand the Importance of Compliance

Familiarise yourself with relevant regulations and standards, especially those related to health and safety in a cleanroom environment. Be ready to discuss how you have ensured compliance in previous roles and how you would approach this at Veolia.

✨Prepare for Contract Management Questions

Since the role involves negotiating and managing contracts, think about your experience with vendor performance evaluations and contract KPIs. Be prepared to discuss specific instances where you successfully managed contractor relationships and improved service delivery.

✨Demonstrate Your Commitment to Sustainability

Veolia values sustainability initiatives, so be ready to talk about any relevant projects you've been involved in. Discuss how you can contribute to energy conservation and environmental practices within the soft services operations.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

V
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>