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- Tasks: Manage service delivery and support drivers while ensuring compliance and safety.
- Company: Join Veolia, a leader in environmental services with a strong community focus.
- Benefits: Enjoy 25 days annual leave, discounts, and health support resources.
- Why this job: Make a positive impact on your community and the environment every day.
- Qualifications: Experience in transport/logistics and strong communication skills required.
- Other info: Be part of a diverse team recognised as one of the Best Places to Work.
The predicted salary is between 23000 - 31000 £ per year.
Salary: £27,800.00 per annum
Hours: Monday to Friday 08:00 - 17:00, 40 hours per week.
Location: Telford, TF1 7LJ
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- 25 days of annual leave
- Access to our company pension scheme
- Discounts on everything from groceries to well-known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- One paid day's leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing:
- Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes
- Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers
- Completing debriefs with front line staff and reporting necessary actions or updates as required
- Face-to-face engagement with drivers, supporting them to address any issues on route
- Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue
- Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance)
What we're looking for:
- Previous experience operating within a similar industry; waste/transport/logistics
- Able to demonstrate an understanding of transport compliance and WTD
- Good communication skills communicating with people of all levels including drivers, frontline employees and customers
- Ability to organise a busy workload and operate at a fast pace
- Working with a quality management system e.g. ISO
- Managing transport compliance
- Experienced IT Skills, and the ability to adapt to Google operating systems
What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team.
Service Coordinator in Shrewsbury employer: Veolia
Contact Detail:
Veolia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Shrewsbury
✨Tip Number 1
Get to know the company! Research Veolia's values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit into their culture and goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to service coordination. Think about your past experiences in transport/logistics and how they relate to the role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Veolia.
We think you need these skills to ace Service Coordinator in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your experience in transport, logistics, or waste management, and showcase your communication skills. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at Veolia. Keep it engaging and personal – we love to see your personality!
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of your previous work that relate to the responsibilities listed in the job description. We’re looking for real-life experiences that demonstrate your ability to manage service delivery and communicate effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at Veolia
✨Know Your Stuff
Make sure you understand the ins and outs of service delivery, especially in the waste and transport sectors. Brush up on transport compliance and WTD regulations, as these are crucial for the role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Communicate Like a Pro
Since this role involves a lot of communication with drivers, customers, and stakeholders, practice your communication skills. Think about how you can convey information clearly and effectively. Maybe even prepare some examples of how you've successfully managed communication in past roles.
✨Show Your Organisational Skills
The job requires managing a busy workload, so be ready to discuss how you prioritise tasks and stay organised. You could share specific strategies or tools you use to keep everything on track, which will demonstrate your ability to handle the fast-paced environment.
✨Engage with the Company Culture
Familiarise yourself with Veolia's commitment to community and environmental care. Be prepared to discuss how your values align with theirs and how you can contribute to their inclusive culture. Showing that you’re not just looking for a job, but a place where you can make a difference, will set you apart.
