At a Glance
- Tasks: Conduct maintenance, provide technical support, and build client relationships.
- Company: Join Water Technologies, a leader in ecological water solutions.
- Benefits: Enjoy 25 days annual leave, a company vehicle, and flexible benefits.
- Why this job: Make a real impact on the environment while advancing your career.
- Qualifications: Experience in municipal service engineering and strong communication skills required.
- Other info: Diversity and inclusion are core values; all applicants are welcome.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Job Description
Municipal Service Engineer
Location: Field-based to cover across the UK
Position Type: Permanent, Full-time, 37.5 hours a week
Benefits: 25 days annual leave plus bank holidays (and your birthday off!), Company vehicle + Fuel card, Commission and Overtime Schemes + much more!
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Join Our Growing Team as a Service Engineer!
Are you an experienced Service Engineer, or an aspiring Service Engineer, looking to take the next step in your career with an industry leader?
Do you have a passion for ecological transformation and making a tangible difference to the planet? If so, we have the perfect opportunity for you!
Water Technologies is a world-renowned leader in water technologies, committed to delivering top-tier services to our clients in the municipal market. We are looking for a dedicated and driven Service Engineer to join our team. This role offers structured progression and a chance to make a real impact on both the business and the environment.
What will you be doing?
As a Service Engineer, your key responsibilities will include but not be limited to:
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On-Site Maintenance: Conducting both preventative and corrective maintenance, including commissioning, upgrades, and refurbishments
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Technical Support: Offering after-sales technical and commercial support to clients, and gathering feedback to assist in future product development
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Customer Focus: Building and maintaining strong relationships with clients, offering recommendations to enhance system reliability and productivity
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Troubleshooting and Fault Finding: Youâll be hands-on, solving challenges to keep systems running smoothly
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On-Call Flexibility: As part of this role, a flexible approach to customersâ needs and working hours is required and may include the need for you to work some weekends and during some public holidays. As you grow in the role, you\’ll join our âOn-Call Rotaâ to ensure our clients receive support when they need it most
Check out our video below which will give you an insight into a day in the life of one of our Service Engineers;
What do we need from you?
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Experience: Previous experience as a Service Engineer in the municipal market. Knowledge of sewage and drinking water treatment sites.
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Qualifications: NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar or even working towards would be ideal but not essential.
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Client-Facing Skills: Strong communication skills and experience engaging with clients, offering solutions and handling challenging conversations.
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Time Management: Excellent organisational skills, with the ability to prioritise tasks and manage multiple projects effectively.
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Professionalism: A punctual, presentable individual who values customer satisfaction and strives to provide best-in-class service.
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Driving Licence: A full UK driving licence is essential for this role.
What is in it for you?
Career Growth: Access to our engineer progression framework, which helps you identify and develop the skills you need to advance.
Flexible Benefits: We offer a comprehensive benefits package to support your well-being, work-life balance, and long-term security. Youâll enjoy 25 days of annual leave to recharge, plus birthday leave to celebrate your special day, while our enhanced pension scheme ensures a strong foundation for your future.
We are partnered with a great benefits provider to offer you exclusive discounts and recognition programs. Maintain your eye health and stay protected with our eye care and flu vouchers. Take advantage of our wellbeing services, including 24/7 access to virtual GP consultations, and refer a friend to be in with a chance of being rewarded for helping us grow our teams with talented individuals.
That\’s not all⌠you also have the option to enrol in a range of flexible benefits, including BUPA Private Medical Insurance, Buy / Sell Annual Leave, Group Income Protection, Dental and Travel Insurance. You can also opt for Group Life Assurance and Critical Illness cover for both you and your partner, for added peace of mind. And lastly you can take advantage of Personal Computer, Car Leasing and Cycle to Work Schemes to further enhance your lifestyle.
Whatâs next?
If you feel this role is suited for you, click on the âApplyâ button. The Recruitment team will review your application as soon as possible and if your experience and skills match closely with what we are looking for, we will be in touch to discuss the next steps.
Diversity & Inclusion
At Water Technologies, weâre proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do, but also the right thing for our business. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. This commitment is embedded into our values and beliefs that our business is at its best when we embrace the full spectrum of humanity, regardless of what we look like, where we come from or who we love. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Additional Information
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
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Service Engineer (Municipal) employer: Veolia
Contact Detail:
Veolia Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Service Engineer (Municipal)
â¨Tip Number 1
Familiarise yourself with the latest trends and technologies in the municipal water sector. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
â¨Tip Number 2
Network with current or former Service Engineers in the municipal market. They can provide valuable insights into the role and may even refer you to opportunities within their companies.
â¨Tip Number 3
Prepare for potential technical assessments by brushing up on your troubleshooting and fault-finding skills. Being able to showcase your hands-on abilities can set you apart from other candidates.
â¨Tip Number 4
Demonstrate your client-facing skills by preparing examples of how you've successfully managed customer relationships in the past. Highlighting your communication and problem-solving abilities will be key.
We think you need these skills to ace Service Engineer (Municipal)
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Engineer, particularly in the municipal market. Emphasise any knowledge of sewage and drinking water treatment sites, as well as your qualifications in Mechanical, Electrical, or Chemical Engineering.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for ecological transformation and your commitment to customer satisfaction. Mention specific examples of how you've built client relationships and solved technical challenges in previous roles.
Highlight Key Skills: In your application, clearly outline your strong communication skills, time management abilities, and professionalism. Provide examples of how you've effectively managed multiple projects and prioritised tasks in a fast-paced environment.
Show Enthusiasm for the Role: Express your excitement about the opportunity to join Water Technologies and contribute to their mission. Mention your willingness to be flexible with working hours and your readiness to participate in the on-call rota, demonstrating your commitment to client support.
How to prepare for a job interview at Veolia
â¨Showcase Your Technical Skills
As a Service Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your previous experience with sewage and drinking water treatment sites, and highlight any relevant qualifications or projects that showcase your skills in mechanical, electrical, or chemical engineering.
â¨Emphasise Client-Facing Experience
Strong communication skills are crucial for this role. Share examples of how you've successfully engaged with clients in the past, particularly in challenging situations. This will show your ability to build relationships and provide effective solutions.
â¨Demonstrate Problem-Solving Abilities
The role involves troubleshooting and fault finding, so be ready to discuss specific instances where you've solved complex problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly illustrate your thought process.
â¨Highlight Flexibility and Time Management
Since the job requires on-call flexibility and managing multiple projects, share how you prioritise tasks and adapt to changing circumstances. Discuss any experiences where you've successfully balanced various responsibilities while maintaining high standards of service.