At a Glance
- Tasks: Coordinate transport services, manage logistics, and ensure exceptional customer service.
- Company: Join Veolia, a leader in resource management committed to ecological transformation.
- Benefits: Enjoy 25 days annual leave, pension scheme, discounts, and health support.
- Why this job: Make a real impact on the environment while developing your career.
- Qualifications: Experience in waste/transport/logistics and strong communication skills required.
- Other info: Be part of a diverse team recognised as one of the Best Places to Work.
The predicted salary is between 24000 - 32000 £ per year.
Ready to find the right role for you? Transport Service Coordinator – Late Shift Salary: Competitive, plus annual performance bonus and Veolia benefits and pension Hours: Monday to Friday, 40 hours per week. Late shift: between 13.00 and 23.00 Location: Portsmouth, Hampshire, PO3 5NY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It\’s why we\’re looking for someone who\’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What you\’ll be doing: As the UK leader in resource management, Veolia provides comprehensive waste, water and energy management services to a wide range of industries. In this role you\’ll contribute to the safe disposal of waste, maximising the potential for recycling and recovery, with a strong focus on exceptional customer service and expertise, This position plays a pivotal role in the delivery of services to our customers. You will work as part of a team effectively managing daily workloads and logistics for front line staff and liaising directly with customers, to ensure a first class service delivery. Key elements of the role include: * Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes. Route planning, analysing data, setting schedules and coordinating a team of late working drivers. * Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers * Completing debriefs with front line staff and reporting necessary actions or updates as required * Face-to-face and telephone engagement with drivers, supporting them to address any issues on route * Reporting of all safety concerns or container damage and encouraging \’stop the job\’ if it is deemed unsafe to continue * Ensuring Veolia legal compliance on-site (WTD, O\’licence and transport compliance) What we\’re looking for: Essential: * Previous experience operating within a similar industry; waste/transport/logistics * Able to demonstrate an understanding of transport compliance and WTD * Good communication skills, communicating with people of all levels, including drivers, frontline employees and customers * Ability to organise a busy workload and operate at a fast pace Desirable: * Experienced IT Skills, and the ability to adapt to Google operating systems * Experience working with a quality management system e.g. ISO Managing transport compliance What we can offer you: * 25 days of annual leave * Access to our company pension scheme * Discounts on everything from groceries to well known retailers * Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to * One paid days leave every year to volunteer and support your community * Ongoing training and development opportunities, allowing you to reach your full potential What\’s next? Apply today, so we can make a difference for generations to come. We\’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we\’re also transforming what it means to have a rewarding, purposeful career. We\’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We\’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don\’t hesitate to contact your line manager or the HR team. What\’s next? Apply today, so we can make a difference for generations to come. We\’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we\’re also transforming what it means to have a rewarding, purposeful career. We\’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We\’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive
Service Coordinator employer: Veolia
Contact Detail:
Veolia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Get to know the company! Research Veolia and its values. When you understand their commitment to ecological transformation, you can tailor your conversations to show how your experience aligns with their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to service coordination and transport compliance. Think about specific examples from your past that demonstrate your skills in managing workloads and communicating effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Veolia and making a difference.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in transport, logistics, or waste management. We want to see how your skills align with the role of Service Coordinator, so don’t hold back!
Show Off Your Communication Skills: Since this role involves liaising with customers and drivers, it’s crucial to demonstrate your communication prowess. Use examples from your past experiences to showcase how you’ve effectively communicated with various stakeholders.
Highlight Your Organisational Skills: As a Service Coordinator, you'll need to juggle multiple tasks. Share specific instances where you've successfully managed a busy workload or coordinated teams, as this will show us you can handle the fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Veolia
✨Know Your Stuff
Make sure you understand the ins and outs of transport compliance and waste management. Brush up on relevant regulations like WTD and O-licence requirements. This will show that you're not just interested in the role, but that you’re also knowledgeable about the industry.
✨Show Off Your Communication Skills
Since you'll be liaising with drivers and customers, practice how you communicate your ideas clearly and effectively. Think of examples from your past experiences where you successfully managed a team or resolved customer issues. This will highlight your ability to connect with people at all levels.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage busy workloads and prioritise tasks. You might want to share specific strategies or tools you use for route planning and scheduling. This will help them see that you can handle the fast-paced environment they operate in.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a safety concern or a last-minute change in logistics. Think through how you would approach these scenarios, focusing on your problem-solving skills and commitment to safety and service delivery.