At a Glance
- Tasks: Monitor and control operations, diagnose faults, and support engineers and customers 24/7.
- Company: Join Veolia, a leader in sustainable resource management and innovation.
- Benefits: Competitive salary, pension scheme, discounts, free physiotherapy, and virtual GP access.
- Other info: Recognised as one of The Sunday Times Best Places to Work for three years running.
- Why this job: Make a real impact on sustainability while developing your engineering skills.
- Qualifications: HNC in engineering or equivalent, with experience in power generation preferred.
The predicted salary is between 29700 - 36300 £ per year.
Salary: Competitive salary plus Veolia benefits
Hours: 4 on 4 off 12 hour shift pattern of 2 days and 2 nights, 7 rotations of these followed by 18 days scheduled holiday. Training on days for 4 weeks
Location: Horsham, RH12 4AL
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.
As an Operational Performance Engineer you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- Refer an Engineer to us once you've joined and earn £1000
- Access to our company pension scheme
- Free physiotherapy service
- Discounts on everything from groceries to well-known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
- Ongoing training and development opportunities, allowing you to reach your full potential
Role Summary
The OPC Service Desk Engineer provides critical 24/7 remote monitoring, technical control, and front-line support across our national Combined Heat and Power (CHP) fleet. In this role, you will act as the primary technical point of contact-diagnosing faults remotely, adjusting operational parameters, coordinating with field engineers, and ensuring high-quality communication with customers.
Key Responsibilities:
- Remote Monitoring & Control: Investigate plant faults, perform system resets, adjust operational parameters, and manage fault escalation.
- Engineer & Customer Support: Professional handling of 24/7 inbound calls from field engineers and customers to ensure rapid issue resolution.
- Reporting & Data Analysis: Produce accurate KPI, performance, and availability reports for management and customers.
- Shift Operations: Work effectively as part of a 24/7 rotating shift team, maintaining seamless shift handovers and clear task tracking.
- Adhering to written procedures when carrying out tasks.
Qualifications & Essential Skills:
- Previous experience in a similar role is beneficial
- Education: HNC standard (or equivalent) in an engineering discipline, preferably with exposure to power generation.
- Digital & IT Tools: Proficient in both Google Suite (Docs, Sheets, Workspace) and Microsoft Excel. Experience with Microsoft Access and Power BI would be beneficial.
- Technical Knowledge: Electrical and/or mechanical understanding, ideally in relation to power generation.
- Core Competencies: Strong analytical abilities, problem-solving skills, and clear verbal and written communication.
What's next? Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Operational Performance Engineer in Horsham employer: Veolia
As an Employee Relations Specialist at Veolia, you will join a forward-thinking company that prioritises sustainability and employee well-being. With competitive salaries, comprehensive benefits, and a supportive work culture, Veolia fosters professional growth and development while making a positive impact on the environment. Working predominantly in the North West of the UK, you'll have the opportunity to engage with diverse operational sites and contribute to meaningful initiatives that benefit both employees and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Performance Engineer in Horsham
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Operational Performance Engineer role you’re after at Veolia.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Veolia a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Veolia.
✨Apply Through Company Websites
When you spot a role like Operational Performance Engineer at Veolia, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Operational Performance Engineer in Horsham
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Operational Performance Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Veolia a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Veolia specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Veolia
✨Brush Up on Core Engineering Principles
Before heading into the interview with Veolia, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Veolia want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
