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- Tasks: Lead a team to deliver exceptional municipal services and drive operational excellence.
- Company: Join Veolia, a leader in ecological transformation and community service.
- Benefits: Competitive salary, bonus, company car, medical cover, and 25 days annual leave.
- Why this job: Make a real difference in waste management while developing your leadership skills.
- Qualifications: Experience in operational leadership and strong relationship management skills required.
- Other info: Recognised as one of The Sunday Times Best Places to Work for three years running.
The predicted salary is between 36000 - 60000 £ per year.
Salary: Competitive per annum plus bonus, company car/cash allowance, medical cover and pension
Hours: 40 hours per week (Monday-Friday + 1 in 4 Weekends)
Location: Camden
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- Eligible for an annual performance bonus
- Option to choose from a company car or car allowance
- Private medical cover
- 25 days of annual leave
- Access to our company pension scheme
- One paid day’s leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing:
Join Veolia as a Contract Manager - Municipal Services and Lead a Team Making a Real Difference!
Are you an experienced operational leader with a passion for delivering exceptional municipal services? Veolia is seeking a dynamic Contract Manager to lead our team in Camden, driving excellence in waste management and community service.
As Contract Manager, you'll lead a team of 135+ employees, managing municipal contracts to deliver outstanding service to Camden Council and local residents. You'll be responsible for operational excellence, financial performance, and building strong relationships with clients, elected members, trade unions, and the community. This is a hands-on leadership role where you'll maintain a visible presence on-site, on collection rounds, and throughout the local area.
Key Responsibilities:
- Lead and inspire your team to deliver first-time collection culture and exceed contractual KPIs
- Manage resources (people, vehicles, equipment) to maximize efficiency and service quality
- Ensure compliance with Veolia Minimum Requirements and drive continuous improvement
- Build and maintain excellent relationships with senior clients, elected members, and stakeholders
- Champion safety, inclusion, and employee engagement across all operations
- Oversee budgets, financial performance, and commercial outcomes
- Drive innovation and implement service improvements for customers
What We're Looking For:
Essential:
- Proven experience leading and developing operational teams, with waste management and commercial portfolio knowledge
- Strong client and multi-stakeholder relationship management skills
- Fleet management experience, along with contract management expertise and experience working with trade unions
- IOSH qualification and senior operational management background
- Service change management capabilities
Desirable:
- Level 5 Leadership & Management qualification and Transport Manager CPC.
Apply now to join Veolia and help us deliver exceptional municipal services to Camden!
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Collections Contract Manager employer: Veolia
Contact Detail:
Veolia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Contract Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and engage with professionals on LinkedIn. The more people you know, the better your chances of landing that Contract Manager role.
✨Tip Number 2
Prepare for interviews by researching Veolia's values and recent projects. Show us how your experience aligns with our mission of ecological transformation and community service. Tailor your answers to reflect our commitment to operational excellence.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, managed resources, and built relationships with stakeholders. We want to hear about your hands-on approach and how you inspire others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team and making a difference in Camden.
We think you need these skills to ace Collections Contract Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Collections Contract Manager role. Highlight your experience in leading operational teams and managing municipal contracts, as this will show us you're the right fit for the job.
Showcase Your Leadership Skills: We want to see how you've inspired and developed teams in the past. Share specific examples of how you've driven excellence in service delivery and built strong relationships with clients and stakeholders.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read and understand your key achievements and skills.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures that we receive all your details correctly and helps us keep track of your application throughout the process.
How to prepare for a job interview at Veolia
✨Know Your Stuff
Make sure you understand the role of a Collections Contract Manager inside out. Familiarise yourself with Veolia's mission, values, and the specifics of municipal services. This will help you demonstrate your passion for ecological transformation and how you can contribute to their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in waste management or similar fields. Be ready to discuss how you inspire and motivate your team to exceed KPIs and maintain high service standards.
✨Build Relationships
Since relationship management is key for this role, think of instances where you've built strong connections with clients, stakeholders, or trade unions. Highlight your communication skills and how you handle conflicts or challenges in these relationships.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for scenarios related to operational challenges, budget management, or service improvements, and think through how you would approach these situations effectively.
