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- Tasks: Lead ServiceNow development and ensure platform excellence while managing a dynamic team.
- Company: Join Veolia, a top-rated employer dedicated to ecological transformation.
- Benefits: Enjoy a competitive salary, bonus, company car, and comprehensive health support.
- Why this job: Make a real impact in a role that shapes the future of ecological resources.
- Qualifications: 5+ years in ServiceNow development and strong leadership skills required.
- Other info: Remote work with travel opportunities and a commitment to diversity and inclusion.
The predicted salary is between 50000 - 117000 £ per year.
Salary: up to £83,500 per annum plus 20% bonus, Car or Car allowance and other Veolia benefits
Grade: 6.1
Location: Remote with an element of Travel (UK, London EU)
We are seeking a candidate who can help Veolia transform ecological resources through ServiceNow leadership and delivery excellence.
What we can offer you:
- Access to our enhanced company pension scheme
- Private Medical Insurance
- Company car or allowance £6,600 Per annum
- Access to a range of resources to support your physical, mental and financial health
- 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
What you'll be doing:
- Ensuring that the Veolia Group ServiceNow platform is stable, secure, up to date, compliant, fit for purpose and fit for use
- Act as an exemplar to ensure that all development, coding, and configuration activities meet with the highest standards, best practice, ServiceNow guidance and DSM internal policies and processes
- Ensure projects align with strategic goals, are delivered on time and to the highest standards of quality, and promote best practices for continuous improvement of the platform
- Matrix responsibility for a team of 6-12 ServiceNow developers, administrators, and technical analysts
- Understanding and translating business requirements into technical solutions
- Ensuring platform availability and performance meets SLA commitments
- Driving platform evolution through guidance, training and change management support
- Measuring and reporting on platform performance and compliance (technical and licence)
What we're looking for:
Essential:- Bachelor's degree or equivalent in Computer Science, Information Technology, or related field
- 5+ years ServiceNow development experience with CSA or CAD certifications
- 3+ years people management experience in technical environments
- Expert knowledge of ServiceNow modules (ITSM, ITOM, HRSD, CSM)
- Strong experience with JavaScript, REST/SOAP APIs, and system integrations
- Proven track record of delivering complex ServiceNow implementations
- Excellent communication and stakeholder management skills
- Experience with SAFe/Agile/Scrum methodologies
- ITIL Foundation certification
- Master's degree in relevant field
- ServiceNow CIS certifications in multiple areas
- Experience with ServiceNow Performance Analytics and Predictive Intelligence
- Knowledge of cloud platforms (AWS, Azure, GCP)
- Project Management certification (PMP, Prince2)
- Familiarity with DevOps practices and CI/CD pipelines
- Previous consulting or vendor management experience
What's next? Apply today, so we can make a difference for generations to come.
We are proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This recognition reflects our commitment to our people and to transforming what it means to have a rewarding, purposeful career.
We are dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme and meet the minimum criteria for our roles.
We are also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
ServiceNow Development Manager in City of Westminster employer: Veolia
Contact Detail:
Veolia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Development Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Veolia or have experience with ServiceNow. A friendly chat can open doors and give you insider info on the company culture and what they’re really looking for.
✨Tip Number 2
Prepare for the interview by diving deep into ServiceNow functionalities. Brush up on your knowledge of ITSM, ITOM, and other relevant modules. We want you to showcase your expertise and how you can lead a team to deliver top-notch solutions.
✨Tip Number 3
Don’t just talk about your past experiences; bring them to life! Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help us see how you’ve tackled challenges and achieved results in your previous roles.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Veolia. Let’s make a difference together!
We think you need these skills to ace ServiceNow Development Manager in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Development Manager role. Highlight your relevant experience, especially in ServiceNow development and people management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to Veolia's mission. Keep it concise but impactful – we love a good story!
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Use metrics where possible to demonstrate your impact, like successful project deliveries or improvements in platform performance. We want to see the results of your hard work!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Veolia
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially the modules mentioned in the job description like ITSM, ITOM, and HRSD. Be ready to discuss your past experiences with these modules and how you've implemented them in previous roles.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to share specific examples of how you've successfully led teams in technical environments. Highlight your people management experience and any strategies you've used to motivate and develop your team.
✨Communicate Clearly
Excellent communication is key for this position. Practice articulating complex technical concepts in a way that's easy to understand. Think about how you've effectively communicated with stakeholders in the past and be ready to share those stories.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think of situations where you've had to translate business requirements into technical solutions and how you ensured project delivery met high standards.
